It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly.
Systems Configuration & Health Engineer at a tech vendor with 201-500 employees
Real User
Aug 13, 2022
Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios. And, in comparison, it is more expensive, but it has a much newer user interface. It has more contemporary features.
I'd advise running a trial. This is quick and simple to get running. If you opt to buy then it's essential to ensure you include the Automated Actions license - this is where the real power is.
Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit with 10,001+ employees
Real User
Oct 29, 2021
I think our license is yearly, and there's a limitation on the number of licenses that we agree to. It's somehow related to the number of licenses, but I think everything is consolidated in the annual agreement. They always come up with a new story or something that isn't covered or that these facilities we are asking for are not part of the initial agreement. So there are some hidden charges and some service charges that we were not aware of at the time of the agreement. It's not a one-time deal that was settled when we signed the contract. It is a two-year contract for a certain amount then there are hidden service and maintenance charges along with some extraordinary root cause analysis issues. For example, when we have some problems, we go to the vendor, and they say, "We can do up to this much, but if you want further, it'll cost person-hours, then you need to pay."
ControlUp is known for its powerful administration tools, real-time insights, and automation capabilities, enabling efficient VDI and infrastructure management. It integrates seamlessly with solutions like Netscaler, offering historical analytics and endpoint monitoring for proactive issue detection.ControlUp provides an advanced platform for monitoring Citrix VDIs and user sessions, allowing administrators to perform in-depth infrastructure analysis and troubleshooting. It supports...
It is expensive. It is very expensive. I was working in a bank, and even in the bank, which was quite healthy, the ControlUp budget was something we had to defend very harshly.
Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.
They have standard and platinum licensing. We have a platinum license.
Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios. And, in comparison, it is more expensive, but it has a much newer user interface. It has more contemporary features.
I rate the price of ControlUp a five out of five. We are satisfied with the price compared to other solutions.
I have found ControlUP to be more than competitive in terms of value.
I'd advise running a trial. This is quick and simple to get running. If you opt to buy then it's essential to ensure you include the Automated Actions license - this is where the real power is.
I think our license is yearly, and there's a limitation on the number of licenses that we agree to. It's somehow related to the number of licenses, but I think everything is consolidated in the annual agreement. They always come up with a new story or something that isn't covered or that these facilities we are asking for are not part of the initial agreement. So there are some hidden charges and some service charges that we were not aware of at the time of the agreement. It's not a one-time deal that was settled when we signed the contract. It is a two-year contract for a certain amount then there are hidden service and maintenance charges along with some extraordinary root cause analysis issues. For example, when we have some problems, we go to the vendor, and they say, "We can do up to this much, but if you want further, it'll cost person-hours, then you need to pay."