As a tool, Microsoft Dynamics CRM's analytics feature is comparable to other tools in the market, but it depends on the domain experience and business experience of the team working on it to leverage it correctly for the customer's needs. Although it is a good tool, it is costly, and there are open-source technologies available unless it's an enterprise large use case in which we can leverage that.
The pricing of Microsoft Dynamics CRM can be complex due to Microsoft's complicated licensing model. Although it remains competitive, improper deployment can lead to significant cost increases.
Microsoft Dynamics CRM is a little expensive solution. The solution is not very economical for small-scale and mid-scale businesses. Microsoft should lower the per-user cost for the solution. My customers pay approximately $3,000 a month for the solution. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing from seven and a half to eight out of ten.
There's an enterprise architect and sales team who handle the cost and customer-facing licensing changes. However, we've done bulk licensing (location-based) and yearly licenses in the past.
The customers that have Microsoft Office 365, the license price is competitive. It is competitive because the next solution above it is Salesforce, which is licensed quite high. The price annually was approximately $55 per user but we did a combination of users with some of them having the higher range of approximately $85.
Project Manager at a financial services firm with 201-500 employees
Real User
May 20, 2022
The implementation depends on the number of licenses, as well as the partner who is also implementing. It also depends on the core processes you want to bring in. The cost depends on a number of factors, so whoever is implementing it will need to take that into consideration before it is done.
Technology, Tools, & Solutions - Program Manager at a consultancy with 501-1,000 employees
Real User
Dec 7, 2021
We have a three-year ELA with all our Microsoft solutions and often we had to do a true-up which was approximately $1,000,000. Additionally, we pay approximately $2,500 a month for support.
Solutions Architect at a tech vendor with 501-1,000 employees
Real User
Sep 23, 2021
It's kind of pricey. It's about $50 or $60 per user. I have never been on the sales side of it or watched the organization from a licensing perspective. I don't know if it's higher or lower than what else is available. If I was a small business, that price would be too high for me if I was going to run it for my own practice as an individual. I'd either not use it or use something else - maybe something that's cheaper or supports just what I need.
Microsoft Dynamics CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and customer service processes. With its user-friendly interface and powerful features, it enables organizations to effectively manage their customer interactions and drive business growth.
One of the key features of Microsoft Dynamics CRM is its sales automation capabilities. It allows sales teams to track leads, manage opportunities, and close deals...
As a tool, Microsoft Dynamics CRM's analytics feature is comparable to other tools in the market, but it depends on the domain experience and business experience of the team working on it to leverage it correctly for the customer's needs. Although it is a good tool, it is costly, and there are open-source technologies available unless it's an enterprise large use case in which we can leverage that.
Microsoft Dynamics CRM costs about $110 to $115 per user per month, following a recent price increase. It has always been slightly expensive.
The pricing of Microsoft Dynamics CRM can be complex due to Microsoft's complicated licensing model. Although it remains competitive, improper deployment can lead to significant cost increases.
The pricing and licensing model we use is Enterprise licensing.
The licensing model is considered affordable.
Pricing could be improved, as I rated it a six out of ten for affordability. There are no extra expenses post-purchase.
The solution is not expensive.
The solution is expensive.
Microsoft Dynamics CRM is a little expensive solution. The solution is not very economical for small-scale and mid-scale businesses. Microsoft should lower the per-user cost for the solution. My customers pay approximately $3,000 a month for the solution. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing from seven and a half to eight out of ten.
There's an enterprise architect and sales team who handle the cost and customer-facing licensing changes. However, we've done bulk licensing (location-based) and yearly licenses in the past.
Microsoft Dynamics CRM is an expensive solution. I rate Microsoft Dynamics CRM an eight out of ten for pricing.
The pricing is excellent. I would rate it nine out of ten.
The solution is expensive. I rate the price of Microsoft Dynamics CRM a four out of ten.
On a scale from one to ten with one being expensive and ten being of great value, I would rate Microsoft Dynamics CRM at six on pricing.
I give the price of the solution an eight out of ten.
I find the solution to be expensive.
We have deployed the cloud-based version and it is a subscription and the price is based on the number of users using it.
The cost varies on multiple factors including customization and the number of users.
I don't have details about the licensing cost of Microsoft Dynamics CRM because it's the procurement team that's in charge of it.
The customers that have Microsoft Office 365, the license price is competitive. It is competitive because the next solution above it is Salesforce, which is licensed quite high. The price annually was approximately $55 per user but we did a combination of users with some of them having the higher range of approximately $85.
Microsoft Dynamics CRM's price is too high.
The annual license for Microsoft Dynamics CRM could be reduced, it is expensive.
The cost could be cheaper. I would rate them 3 out of 5.
The implementation depends on the number of licenses, as well as the partner who is also implementing. It also depends on the core processes you want to bring in. The cost depends on a number of factors, so whoever is implementing it will need to take that into consideration before it is done.
Microsoft Dynamics CRM is very affordable if you use the yearly subscription.
Dynamics CRM's pricing is fair.
The solution is open source and is free. However, it does require a Dynamics 365 subscription.
Pricing for this software could be cheaper.
We have a three-year ELA with all our Microsoft solutions and often we had to do a true-up which was approximately $1,000,000. Additionally, we pay approximately $2,500 a month for support.
The price of the solution is good but could be cheaper.
It's kind of pricey. It's about $50 or $60 per user. I have never been on the sales side of it or watched the organization from a licensing perspective. I don't know if it's higher or lower than what else is available. If I was a small business, that price would be too high for me if I was going to run it for my own practice as an individual. I'd either not use it or use something else - maybe something that's cheaper or supports just what I need.
The pricing is okay. It's not overly expensive.