The pricing modules of Microsoft Dynamics CRM are always different. It always differs depending on the amount of users that are being used on that. We are working on the client's side mostly. I am a little bit familiar with what the estimation price is, but to be accurate for every organization or every project, it is a different scenario. When we compare it to SAP or something like that, Microsoft Dynamics CRM is a very affordable solution. If we are talking about mid-scale or large-scale companies or enterprises, they can adopt Microsoft Dynamics CRM easily. But if we are talking about a company whose revenue is under a million dollars per annum, then those companies might not go for Microsoft Dynamics CRM. Other than that, those companies who are going for it are working on it. If I talk about Pakistan, multiple companies are working and have Microsoft Dynamics CRM. Most of the UAE is working on Microsoft Dynamics CRM. Their government companies are working, their government sector has mostly Microsoft Dynamics CRM deployed in which I was a part of. When we talk about Qatar or other Middle Eastern countries, everywhere Microsoft Dynamics CRM is opted and is working perfectly fine there. If we talk about Egypt or Africa, we are implementing it there. In New Zealand we are implementing it, in Australia we are implementing it. The adoption is good because I think the pricing is competitive enough. When the business deal is going on, Microsoft also gives them an extra type of some sort of a discount as well. I am not really part of that pricing process, so I do not know much about what pricing is quoted. I only came to know that a certain amount has to be paid annually or quarterly for the licenses and we have got a certain amount of licenses. I know at the end what is finalized, but I do not know the part where the bargain is going on or where the discussion is going on between Microsoft and the client, or whether we are handling that part regarding what the negotiations are going on. But I know at the end that amount of a license is being allocated and all. This is what the responsibility I have to go through for my project. I am handling this, but not specifically the part where the licensing is going on because there are different contracts with different clients. Some places we are renewing the license for the clients and in some scenarios, the client is directly purchasing the licenses. It all depends on the scenario and the contract which is being done with the client.
As a tool, Microsoft Dynamics CRM's analytics feature is comparable to other tools in the market, but it depends on the domain experience and business experience of the team working on it to leverage it correctly for the customer's needs. Although it is a good tool, it is costly, and there are open-source technologies available unless it's an enterprise large use case in which we can leverage that.
The pricing of Microsoft Dynamics CRM can be complex due to Microsoft's complicated licensing model. Although it remains competitive, improper deployment can lead to significant cost increases.
Microsoft Dynamics CRM is a little expensive solution. The solution is not very economical for small-scale and mid-scale businesses. Microsoft should lower the per-user cost for the solution. My customers pay approximately $3,000 a month for the solution. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing from seven and a half to eight out of ten.
There's an enterprise architect and sales team who handle the cost and customer-facing licensing changes. However, we've done bulk licensing (location-based) and yearly licenses in the past.
The customers that have Microsoft Office 365, the license price is competitive. It is competitive because the next solution above it is Salesforce, which is licensed quite high. The price annually was approximately $55 per user but we did a combination of users with some of them having the higher range of approximately $85.
Project Manager at a financial services firm with 201-500 employees
Real User
May 20, 2022
The implementation depends on the number of licenses, as well as the partner who is also implementing. It also depends on the core processes you want to bring in. The cost depends on a number of factors, so whoever is implementing it will need to take that into consideration before it is done.
Technology, Tools, & Solutions - Program Manager at a consultancy with 501-1,000 employees
Real User
Dec 7, 2021
We have a three-year ELA with all our Microsoft solutions and often we had to do a true-up which was approximately $1,000,000. Additionally, we pay approximately $2,500 a month for support.
Solutions Architect at a tech vendor with 501-1,000 employees
Real User
Sep 23, 2021
It's kind of pricey. It's about $50 or $60 per user. I have never been on the sales side of it or watched the organization from a licensing perspective. I don't know if it's higher or lower than what else is available. If I was a small business, that price would be too high for me if I was going to run it for my own practice as an individual. I'd either not use it or use something else - maybe something that's cheaper or supports just what I need.
Microsoft Dynamics CRM integrates with Microsoft tools, offering ease of use and customization. Its interface and reporting features streamline sales and customer engagement, effectively managing leads and interactions.Microsoft Dynamics CRM allows for seamless integration with Office 365 and Power Automate, providing scalability and security, and mobile access. It supports data handling and business process automation, optimizing workflows for diverse needs. Users note improvements needed in...
The pricing modules of Microsoft Dynamics CRM are always different. It always differs depending on the amount of users that are being used on that. We are working on the client's side mostly. I am a little bit familiar with what the estimation price is, but to be accurate for every organization or every project, it is a different scenario. When we compare it to SAP or something like that, Microsoft Dynamics CRM is a very affordable solution. If we are talking about mid-scale or large-scale companies or enterprises, they can adopt Microsoft Dynamics CRM easily. But if we are talking about a company whose revenue is under a million dollars per annum, then those companies might not go for Microsoft Dynamics CRM. Other than that, those companies who are going for it are working on it. If I talk about Pakistan, multiple companies are working and have Microsoft Dynamics CRM. Most of the UAE is working on Microsoft Dynamics CRM. Their government companies are working, their government sector has mostly Microsoft Dynamics CRM deployed in which I was a part of. When we talk about Qatar or other Middle Eastern countries, everywhere Microsoft Dynamics CRM is opted and is working perfectly fine there. If we talk about Egypt or Africa, we are implementing it there. In New Zealand we are implementing it, in Australia we are implementing it. The adoption is good because I think the pricing is competitive enough. When the business deal is going on, Microsoft also gives them an extra type of some sort of a discount as well. I am not really part of that pricing process, so I do not know much about what pricing is quoted. I only came to know that a certain amount has to be paid annually or quarterly for the licenses and we have got a certain amount of licenses. I know at the end what is finalized, but I do not know the part where the bargain is going on or where the discussion is going on between Microsoft and the client, or whether we are handling that part regarding what the negotiations are going on. But I know at the end that amount of a license is being allocated and all. This is what the responsibility I have to go through for my project. I am handling this, but not specifically the part where the licensing is going on because there are different contracts with different clients. Some places we are renewing the license for the clients and in some scenarios, the client is directly purchasing the licenses. It all depends on the scenario and the contract which is being done with the client.
As a tool, Microsoft Dynamics CRM's analytics feature is comparable to other tools in the market, but it depends on the domain experience and business experience of the team working on it to leverage it correctly for the customer's needs. Although it is a good tool, it is costly, and there are open-source technologies available unless it's an enterprise large use case in which we can leverage that.
Microsoft Dynamics CRM costs about $110 to $115 per user per month, following a recent price increase. It has always been slightly expensive.
The pricing of Microsoft Dynamics CRM can be complex due to Microsoft's complicated licensing model. Although it remains competitive, improper deployment can lead to significant cost increases.
The pricing and licensing model we use is Enterprise licensing.
The licensing model is considered affordable.
Pricing could be improved, as I rated it a six out of ten for affordability. There are no extra expenses post-purchase.
The solution is not expensive.
The solution is expensive.
Microsoft Dynamics CRM is a little expensive solution. The solution is not very economical for small-scale and mid-scale businesses. Microsoft should lower the per-user cost for the solution. My customers pay approximately $3,000 a month for the solution. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing from seven and a half to eight out of ten.
There's an enterprise architect and sales team who handle the cost and customer-facing licensing changes. However, we've done bulk licensing (location-based) and yearly licenses in the past.
Microsoft Dynamics CRM is an expensive solution. I rate Microsoft Dynamics CRM an eight out of ten for pricing.
The pricing is excellent. I would rate it nine out of ten.
The solution is expensive. I rate the price of Microsoft Dynamics CRM a four out of ten.
On a scale from one to ten with one being expensive and ten being of great value, I would rate Microsoft Dynamics CRM at six on pricing.
I give the price of the solution an eight out of ten.
I find the solution to be expensive.
We have deployed the cloud-based version and it is a subscription and the price is based on the number of users using it.
The cost varies on multiple factors including customization and the number of users.
I don't have details about the licensing cost of Microsoft Dynamics CRM because it's the procurement team that's in charge of it.
The customers that have Microsoft Office 365, the license price is competitive. It is competitive because the next solution above it is Salesforce, which is licensed quite high. The price annually was approximately $55 per user but we did a combination of users with some of them having the higher range of approximately $85.
Microsoft Dynamics CRM's price is too high.
The annual license for Microsoft Dynamics CRM could be reduced, it is expensive.
The cost could be cheaper. I would rate them 3 out of 5.
The implementation depends on the number of licenses, as well as the partner who is also implementing. It also depends on the core processes you want to bring in. The cost depends on a number of factors, so whoever is implementing it will need to take that into consideration before it is done.
Microsoft Dynamics CRM is very affordable if you use the yearly subscription.
Dynamics CRM's pricing is fair.
The solution is open source and is free. However, it does require a Dynamics 365 subscription.
Pricing for this software could be cheaper.
We have a three-year ELA with all our Microsoft solutions and often we had to do a true-up which was approximately $1,000,000. Additionally, we pay approximately $2,500 a month for support.
The price of the solution is good but could be cheaper.
It's kind of pricey. It's about $50 or $60 per user. I have never been on the sales side of it or watched the organization from a licensing perspective. I don't know if it's higher or lower than what else is available. If I was a small business, that price would be too high for me if I was going to run it for my own practice as an individual. I'd either not use it or use something else - maybe something that's cheaper or supports just what I need.
The pricing is okay. It's not overly expensive.