Director, Technical Architect at Archer Information Technology
Real User
Dec 23, 2019
As far as pricing, we always want it to be less expensive or more cost-effective as a consumer, especially when you take into consideration that SolarWinds has got a very broad spectrum of services that can be integrated easily but need to be licensed separately. I think they can come up with a way of putting bundles together which would encourage customers to use a wider array of their products and it could be a better way of increasing sales. People would show a lot more interest in a package deal instead of having to buy the products separately. Bundling might reduce instances where customers look at other solutions for comparisons. For example, I've got some clients that use the Web Help Desk solution, and some users that use the NetFlow Analyzer and SolarWinds. If these solutions could be bundled together in a more cost-effective package when they are purchased together, I'm sure that SolarWinds would realize a lot more sales of peripheral products and increase their total market share. The renewals are currently priced so attractively that they are much cheaper and more cost-effective than when you buy a solution brand new. This helps retain clients over time. My comments on cost mainly refer to the initial purchase of solutions where you are deploying a product and purchasing it for the first-time.
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When TriGeo was acquired by SolarWinds, TriGeo SIM became known as SolarWinds Log & Event Manager. This product is a leading Security Information and Event Management (SIEM) product and log management solution, which provides log collection, analysis, and real-time correlation.
The setup cost is not as expensive as Splunk or many other competitors. Cost is dependent on the size of the company.
Licenses can only be purchased in blocks of fifty at a time.
As far as pricing, we always want it to be less expensive or more cost-effective as a consumer, especially when you take into consideration that SolarWinds has got a very broad spectrum of services that can be integrated easily but need to be licensed separately. I think they can come up with a way of putting bundles together which would encourage customers to use a wider array of their products and it could be a better way of increasing sales. People would show a lot more interest in a package deal instead of having to buy the products separately. Bundling might reduce instances where customers look at other solutions for comparisons. For example, I've got some clients that use the Web Help Desk solution, and some users that use the NetFlow Analyzer and SolarWinds. If these solutions could be bundled together in a more cost-effective package when they are purchased together, I'm sure that SolarWinds would realize a lot more sales of peripheral products and increase their total market share. The renewals are currently priced so attractively that they are much cheaper and more cost-effective than when you buy a solution brand new. This helps retain clients over time. My comments on cost mainly refer to the initial purchase of solutions where you are deploying a product and purchasing it for the first-time.
We do a yearly license renewal.