We use Bitrix24 to store contacts, leads, and opportunities. We use it from the early stages until a deal is won or lost. It includes many automations, especially email automations.
System admin at a tech services company with 51-200 employees
Real User
Sep 29, 2023
We were using Bitrix24 to monitor how workers do their jobs. We collected information daily on what cases we worked on. When customers open tickets to us, I just enter the information. I don't know because HR collected information using the system and didn't share any information with us. They just told us if a certain person worked or not.
Information Communication Technology Project Manager at a government with 51-200 employees
Real User
May 12, 2023
Bitrix24 is deployed enterprise wide in our organization. Everyone has to use it whether they are working from home or on site. It's the primary mechanism for clocking in and out, and it is deployed on the cloud.
Bitrix24 is very useful for running projects. Once your company gets new clients, you can use it to link to the project, create a new project, follow up on the project, and set deadlines. You can also adapt with the local departments to assign roles, such as who is watching, who is leading, who is creating other tasks for their colleagues, etc. It can be used for sharing the number of jobs for one project, procurement, and creating presentations and offers for the company. You can see the payment status, the amount, and whether it has been paid or not. We can monitor different projects because I have 17 projects running and cannot keep track of every single project. I have a service department that needs to work with China, the USA, Europe, Poland, and Turkey. When we have a new request come in , it's impossible to keep everything in mind and not forget without this online system.
Sales director at a tech services company with 1-10 employees
MSP
Sep 26, 2022
We use Bitrix24 for CRM and collaboration. It's a good fit for our purposes. We have about 50 employees using it at our company. We plan to extend it to our clients and partners, so we'll increase our user base to around 1,000.
We use Bitrix24 to maintain all our client contacts and project information. From a functional standpoint, I would say it has a lot of functionality. We're probably only using about 60% of it; we can do better. However, it requires extensive configuration and training.
Commercial Director at a tech services company with 51-200 employees
Real User
Jun 21, 2022
We use Bitrix24 to register new deals or leads. For example, if we have a new lead and don't yet know if the client will ask us for a proposal, we will use Bitrix24 to track the deal. We put all of the information regarding the deal into Bitrix24, including everything we need for our presales. We also do client proposals and invoices through Bitrix24.
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We use Bitrix24 to store contacts, leads, and opportunities. We use it from the early stages until a deal is won or lost. It includes many automations, especially email automations.
We use Bitrix24 for project management and CRM.
We were using Bitrix24 to monitor how workers do their jobs. We collected information daily on what cases we worked on. When customers open tickets to us, I just enter the information. I don't know because HR collected information using the system and didn't share any information with us. They just told us if a certain person worked or not.
I use Bitrix24 in my company for project management, communication within our internal teams, and a bit of CRM and file storage.
SME customers usually use Bitrix24 for wireless services.
We use the solution as a CRM, appointments and virtual answer system.
Bitrix24 is deployed enterprise wide in our organization. Everyone has to use it whether they are working from home or on site. It's the primary mechanism for clocking in and out, and it is deployed on the cloud.
Bitrix24 is very useful for running projects. Once your company gets new clients, you can use it to link to the project, create a new project, follow up on the project, and set deadlines. You can also adapt with the local departments to assign roles, such as who is watching, who is leading, who is creating other tasks for their colleagues, etc. It can be used for sharing the number of jobs for one project, procurement, and creating presentations and offers for the company. You can see the payment status, the amount, and whether it has been paid or not. We can monitor different projects because I have 17 projects running and cannot keep track of every single project. I have a service department that needs to work with China, the USA, Europe, Poland, and Turkey. When we have a new request come in , it's impossible to keep everything in mind and not forget without this online system.
We use the solution in our company for patch management and workflows. We are also planning to use it for managing PIM applications.
We use Bitrix24 for CRM and collaboration. It's a good fit for our purposes. We have about 50 employees using it at our company. We plan to extend it to our clients and partners, so we'll increase our user base to around 1,000.
We use Bitrix24 to maintain all our client contacts and project information. From a functional standpoint, I would say it has a lot of functionality. We're probably only using about 60% of it; we can do better. However, it requires extensive configuration and training.
We use the solution mostly for tracking and also use a few of the extras as well. We track complete projects with this.
We use Bitrix24 to register new deals or leads. For example, if we have a new lead and don't yet know if the client will ask us for a proposal, we will use Bitrix24 to track the deal. We put all of the information regarding the deal into Bitrix24, including everything we need for our presales. We also do client proposals and invoices through Bitrix24.
We use Bitrix24 to track sales activities in the same way that we used HubSpot.