Head of International Sales at a comms service provider with 51-200 employees
Real User
Top 20
2025-05-30T11:53:29Z
May 30, 2025
I am in charge of a sales area here. We integrate with some contact centers as a service tools, but we provide solutions for contact centers. We cannot contact centers as a service more than call classification and SBCT tools. The most familiar product that we use solves customer issues: Session Border Controller. I worked in a software provider for CCaaS, a French company that uses Salesforce worldwide, and I was in charge of the sales area. I had to control all the sales representatives using Salesforce around the world.
Regional Business Director at a tech services company with 51-200 employees
Real User
Top 20
2025-03-12T10:57:50Z
Mar 12, 2025
We unify data from different product lines to achieve synergy KPIs. For example, three product lines each offer different solutions but serve the same customers. Different teams speak with various stakeholders within the same account. Data Cloud ( /products/data-cloud-reviews ) allows management to see synergies between different pipeline opportunities and gather insights on a higher level.
CRM software is a system that enhances customer interaction and management, aiding businesses in improving relationships, enhancing customer service, and driving sales growth for organizations through streamlined processes and data-driven insights.CRM systems offer robust tools that enable businesses to manage customer interactions, track sales, and foster customer relationships. These solutions integrate analytics, digital marketing tools, and customer service features to streamline business...
I am in charge of a sales area here. We integrate with some contact centers as a service tools, but we provide solutions for contact centers. We cannot contact centers as a service more than call classification and SBCT tools. The most familiar product that we use solves customer issues: Session Border Controller. I worked in a software provider for CCaaS, a French company that uses Salesforce worldwide, and I was in charge of the sales area. I had to control all the sales representatives using Salesforce around the world.
We unify data from different product lines to achieve synergy KPIs. For example, three product lines each offer different solutions but serve the same customers. Different teams speak with various stakeholders within the same account. Data Cloud ( /products/data-cloud-reviews ) allows management to see synergies between different pipeline opportunities and gather insights on a higher level.