Head of International Sales at a comms service provider with 51-200 employees
Real User
Top 20
2025-05-30T11:53:29Z
May 30, 2025
We are competing with AudioCodes. We are a software provider. We are evaluating the new CRM for our company right now. We use a local provider for CRM, and we are looking for another solution right now. We use Power BI; we prefer to use Power BI. We use Salesforce Professional, and the cloud both, the Salesforce for sales, that is the cloud solution, and the service for the support ticket. I have never used the Marketing Cloud. I have used Data Cloud. It is not a simple solution, but it is a powerful solution. Based on my experience, I would rate this solution an 8 out of 10.
CRM software is a system that enhances customer interaction and management, aiding businesses in improving relationships, enhancing customer service, and driving sales growth for organizations through streamlined processes and data-driven insights.CRM systems offer robust tools that enable businesses to manage customer interactions, track sales, and foster customer relationships. These solutions integrate analytics, digital marketing tools, and customer service features to streamline business...
We are competing with AudioCodes. We are a software provider. We are evaluating the new CRM for our company right now. We use a local provider for CRM, and we are looking for another solution right now. We use Power BI; we prefer to use Power BI. We use Salesforce Professional, and the cloud both, the Salesforce for sales, that is the cloud solution, and the service for the support ticket. I have never used the Marketing Cloud. I have used Data Cloud. It is not a simple solution, but it is a powerful solution. Based on my experience, I would rate this solution an 8 out of 10.
I rate my experience with Data Cloud a nine out of ten. The only improvement necessary concerns the complexity associated with customizability.