Senior Ai Engineer at a tech vendor with 51-200 employees
Real User
Top 20
Jul 21, 2026
My main use case for Soul Machines is that users come in wanting to order a few items from the menu from that restaurant, and the Soul Machines persona simply reviews what items they want from the menu, asks them if they want any drinks or something similar, reviews the order, and then submits the order. Users respond to interacting with the Soul Machines persona in the restaurant setting by knowing it's a persona, not a real human, so they are slow interacting with it. Some users don't like the interaction and prefer to talk to a human instead, but some other users, especially younger users, are actually able to interact with it and submit an actual order. That's what we've noticed.
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My main use case for Soul Machines is that users come in wanting to order a few items from the menu from that restaurant, and the Soul Machines persona simply reviews what items they want from the menu, asks them if they want any drinks or something similar, reviews the order, and then submits the order. Users respond to interacting with the Soul Machines persona in the restaurant setting by knowing it's a persona, not a real human, so they are slow interacting with it. Some users don't like the interaction and prefer to talk to a human instead, but some other users, especially younger users, are actually able to interact with it and submit an actual order. That's what we've noticed.