Our story at Fulcrum GT with WalkMe started back in 2019 when we wanted to introduce WalkMe into our Snap solution, which is built on top of SAP S/4HANA. This was one of the first implementations of WalkMe on top of SAP. Our main use case for WalkMe at Fulcrum GT is primarily for change management, training, and onboarding new users to the platform. It is also used for users who have been using the platform for some time but may be running into trouble on a particular process or workflow they are working on. Referring to a WalkMe guided walkthrough in those instances proved to be helpful. Inside of SAP, there are hundreds of different workflows that a user can take depending on their role, and there could be dozens of examples of where users have leveraged WalkMe guided walkthrough functionality to guide them through a particular SAP process or workflow.
WalkMe serves as my digital adoption platform that provides features where user friction is reduced, and you get different sorts of walkability and navigation. The navigation workflows help you understand the features and perform all necessary operations. WalkMe is adopted across different platforms and acts as simple in-app guidance that gives automated tools, automation, and analytics, providing whatever content is visible on the platform. WalkMe helps you over the context. A quick specific example of how I use WalkMe in my organization is mainly during VMware deployments when we deploy this VMware. My main use case for WalkMe involves internal IT applications that are generally available. I write those IT, ITAM, and supporting tools for troubleshooting monitoring dashboards and all that. WalkMe can be deployed there, reducing time for my team and all of the change management and feature releases. Majorly, for example, in the case of VMware, we use VM management tools, all the storage, and where you have all your compute storage and networking in place. WalkMe helps with the virtualization of the storage part and gets things sorted for us.
WalkMe is a top-ranked digital adoption platform provider that offers a codeless solution to organizations of all sizes to enhance the impact of their digital transformation strategy and increase user adoption. WalkMe also offers its services to enterprises, employees, customers, and products, assisting them in the transformation of user experience in the digital world. Through AI, analytics, guidance, and automation, as well as engagement, WalkMe helps users to complete tasks within...
Our story at Fulcrum GT with WalkMe started back in 2019 when we wanted to introduce WalkMe into our Snap solution, which is built on top of SAP S/4HANA. This was one of the first implementations of WalkMe on top of SAP. Our main use case for WalkMe at Fulcrum GT is primarily for change management, training, and onboarding new users to the platform. It is also used for users who have been using the platform for some time but may be running into trouble on a particular process or workflow they are working on. Referring to a WalkMe guided walkthrough in those instances proved to be helpful. Inside of SAP, there are hundreds of different workflows that a user can take depending on their role, and there could be dozens of examples of where users have leveraged WalkMe guided walkthrough functionality to guide them through a particular SAP process or workflow.
WalkMe serves as my digital adoption platform that provides features where user friction is reduced, and you get different sorts of walkability and navigation. The navigation workflows help you understand the features and perform all necessary operations. WalkMe is adopted across different platforms and acts as simple in-app guidance that gives automated tools, automation, and analytics, providing whatever content is visible on the platform. WalkMe helps you over the context. A quick specific example of how I use WalkMe in my organization is mainly during VMware deployments when we deploy this VMware. My main use case for WalkMe involves internal IT applications that are generally available. I write those IT, ITAM, and supporting tools for troubleshooting monitoring dashboards and all that. WalkMe can be deployed there, reducing time for my team and all of the change management and feature releases. Majorly, for example, in the case of VMware, we use VM management tools, all the storage, and where you have all your compute storage and networking in place. WalkMe helps with the virtualization of the storage part and gets things sorted for us.