Since the company that I work for, Axi Finance Romania, is in the financial services sector, we had inaccurate holidays and holiday hours on Google Maps and Apple Maps that were causing negative customer reviews and driving foot traffic to closed locations. We eliminated negative reviews related to incorrect hours and drove a 19% increase in appointments booked via local branches' web pages. We also used the Knowledge Graph to map each advisor to their respective branch and applied global updates for holiday hours that published across 200+ directories instantaneously. With over 50 branches and 100 mortgage advisors that provide credit cards and mortgages, we needed to ensure accurate branch hours, local phone numbers, and advisor profiles across all search platforms. Yext Digital Presence Platform helped us significantly. We were able to update the holiday hours on both Google Maps and Apple Maps, and the Knowledge Graph helped us connect the advisors with the location that they were managing.
Account Manager at a consultancy with 11-50 employees
Real User
Top 10
Jun 23, 2026
My main use case for Yext Digital Presence Platform is updating client profile information or provider client information. I can give you a specific example of how I use Yext Digital Presence Platform to update client profile or provider information, such as updating our website for client profile information including name, phone number, bio, and picture.
My current project is UFC, which is Ultimate Fighting Championship, and that is happening across multiple locations and multiple venues. For the UFC project or the WWE project, we have multiple locations and venues with several events happening every week or month. Previously, when changes occurred at any of the venues, we had to manually run updates across all social media platforms, Google Search, Apple Maps, and Google Maps. But right now, we are using Yext Digital Presence Platform, which updates the data for venue details across all platforms whenever we change it in Yext Knowledge Graph platform. Essentially, for our project, we are using it as a centralized platform because we receive data from multiple sources. We are getting event data from various sources and location data from other sources, collecting it, and sending it to Yext Digital Presence Platform. It serves as a central repository for us, improving our search engine optimization and ensuring data consistency across all platforms.
Learn what your peers think about Yext Digital Presence Platform. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
Yext Digital Presence Platform enhances digital visibility, streamlines data management, and optimizes customer interactions across numerous platforms.Yext Digital Presence Platform facilitates the management of business information across digital channels. It ensures data is consistent and accurate, leading to increased visibility and customer engagement. The platform supports diverse businesses by providing tools that integrate with multiple applications, enhancing search results and...
My main use case for Yext Digital Presence Platform is to manage park hours and reviews.
Since the company that I work for, Axi Finance Romania, is in the financial services sector, we had inaccurate holidays and holiday hours on Google Maps and Apple Maps that were causing negative customer reviews and driving foot traffic to closed locations. We eliminated negative reviews related to incorrect hours and drove a 19% increase in appointments booked via local branches' web pages. We also used the Knowledge Graph to map each advisor to their respective branch and applied global updates for holiday hours that published across 200+ directories instantaneously. With over 50 branches and 100 mortgage advisors that provide credit cards and mortgages, we needed to ensure accurate branch hours, local phone numbers, and advisor profiles across all search platforms. Yext Digital Presence Platform helped us significantly. We were able to update the holiday hours on both Google Maps and Apple Maps, and the Knowledge Graph helped us connect the advisors with the location that they were managing.
My main use case for Yext Digital Presence Platform is updating client profile information or provider client information. I can give you a specific example of how I use Yext Digital Presence Platform to update client profile or provider information, such as updating our website for client profile information including name, phone number, bio, and picture.
My current project is UFC, which is Ultimate Fighting Championship, and that is happening across multiple locations and multiple venues. For the UFC project or the WWE project, we have multiple locations and venues with several events happening every week or month. Previously, when changes occurred at any of the venues, we had to manually run updates across all social media platforms, Google Search, Apple Maps, and Google Maps. But right now, we are using Yext Digital Presence Platform, which updates the data for venue details across all platforms whenever we change it in Yext Knowledge Graph platform. Essentially, for our project, we are using it as a centralized platform because we receive data from multiple sources. We are getting event data from various sources and location data from other sources, collecting it, and sending it to Yext Digital Presence Platform. It serves as a central repository for us, improving our search engine optimization and ensuring data consistency across all platforms.