Some improvement is needed in the speed when downloading data from the cloud backups, which requires more bandwidth. While uploading data is quick, downloading can take a significant amount of time, sometimes requiring five to six hours to download a 30 GB file. Having appropriate bandwidth is crucial for faster downloads. Additionally, basic support is delivered through a ticketing system, but direct OEM support without a mediator would be more efficient.
Everything about the tool is good. With respect to support, I feel that sometimes there is a delay. I want the tool to improve in the area of support because whatever solution you have, the support has to be there. Sometimes, there are some kinds of delays in the support services offered. I feel it is a nice product to deal with as it is a very user-friendly and simple tool.
MSP Backup solutions provide secure, automated backup services tailored for IT service providers, emphasizing efficiency and data integrity within managed environments.MSP Backup delivers reliable data protection by automating complex backup processes. Designed for managed service providers, these solutions offer centralized management, scalability, and seamless integration with various IT infrastructures, ensuring rapid data recovery in critical situations. Real users emphasize the ease of...
Some improvement is needed in the speed when downloading data from the cloud backups, which requires more bandwidth. While uploading data is quick, downloading can take a significant amount of time, sometimes requiring five to six hours to download a 30 GB file. Having appropriate bandwidth is crucial for faster downloads. Additionally, basic support is delivered through a ticketing system, but direct OEM support without a mediator would be more efficient.
Regarding India, the most important thing is pricing. Pricing is still a little high, as other vendors offer better pricing.
Everything about the tool is good. With respect to support, I feel that sometimes there is a delay. I want the tool to improve in the area of support because whatever solution you have, the support has to be there. Sometimes, there are some kinds of delays in the support services offered. I feel it is a nice product to deal with as it is a very user-friendly and simple tool.