I think some of the product's documentation has shortcomings and needs improvement. Though the product offers documents and stuff like that, sometimes it doesn't explain how to get to certain parts fully, so I have to open up support tickets. The solution's support team is good at responding to my queries and working with our company. There is not much that I require from the solution's future releases. The more information that you have on your company's customers' network, the solution will be able to obtain better information, but sometimes you are just a device in the network, and you don't know about a lot of the things that are going on in an environment, making you feel blind in a way.
Today, now, they look like a more integrated environment. I'd like to see them offer more reach. They have focused on network traffic and infrastructure. However, they need to further explore the Layer 7 space. Instead of integrating with other people, they should expand their interior capabilities. Newer users may need more guidance and more help with interpretation in order to properly take advantage of the solution. They may need a better user interface for the Layer 7 space.
System Engineer II at a retailer with 10,001+ employees
Real User
Jan 9, 2023
Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem. Another issue is that in the delivery monitoring, they have some glitches where some devices don't respond well to the packets or data that AppNeta sends across. That's where it shows some false positives. These are two challenges that I have seen so far.
Sr Technical/Presales Consultant at a computer software company with 51-200 employees
Consultant
Dec 2, 2022
I would like to see some advanced dashboard features. It could also be integrated with third-party tools. For example, an integration with a reporting solution would be helpful. Out-of-the-box, there are few dashboards or reports. What it does have is useful, but there should be additional dashboards.
Senior Manager Global Networks / Infrastructure Architect at a manufacturing company with 1,001-5,000 employees
Real User
Aug 16, 2022
An area of improvement would be to move back towards what AppNeta used to have directly before the Broadcom acquisition. Before it was purchased by Broadcom, back when it was AppNeta, everything online was much better than now. Some of the Broadcom changes have made using what's online less efficient. The biggest thing would be if they could simplify the Broadcom website. Having to deal with configuring the end devices using a USB stick is a bit cumbersome. It would be nice if there was a better way of handling that.
AppNeta by Broadcom specializes in providing comprehensive network visibility with features like end-to-end testing and proactive monitoring. It delivers insights into network performance across multiple environments, aiding in efficient troubleshooting and issue resolution.AppNeta by Broadcom empowers businesses to manage network performance across cloud and on-prem environments. It facilitates seamless transitions such as SD-WAN and SaaS, offering insights into user experience and...
AppNeta by Broadcom needs to add more features to its dashboards. It also needs to work on providing out-of-the-box reports.
I think some of the product's documentation has shortcomings and needs improvement. Though the product offers documents and stuff like that, sometimes it doesn't explain how to get to certain parts fully, so I have to open up support tickets. The solution's support team is good at responding to my queries and working with our company. There is not much that I require from the solution's future releases. The more information that you have on your company's customers' network, the solution will be able to obtain better information, but sometimes you are just a device in the network, and you don't know about a lot of the things that are going on in an environment, making you feel blind in a way.
Today, now, they look like a more integrated environment. I'd like to see them offer more reach. They have focused on network traffic and infrastructure. However, they need to further explore the Layer 7 space. Instead of integrating with other people, they should expand their interior capabilities. Newer users may need more guidance and more help with interpretation in order to properly take advantage of the solution. They may need a better user interface for the Layer 7 space.
Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem. Another issue is that in the delivery monitoring, they have some glitches where some devices don't respond well to the packets or data that AppNeta sends across. That's where it shows some false positives. These are two challenges that I have seen so far.
I would like to see some advanced dashboard features. It could also be integrated with third-party tools. For example, an integration with a reporting solution would be helpful. Out-of-the-box, there are few dashboards or reports. What it does have is useful, but there should be additional dashboards.
An area of improvement would be to move back towards what AppNeta used to have directly before the Broadcom acquisition. Before it was purchased by Broadcom, back when it was AppNeta, everything online was much better than now. Some of the Broadcom changes have made using what's online less efficient. The biggest thing would be if they could simplify the Broadcom website. Having to deal with configuring the end devices using a USB stick is a bit cumbersome. It would be nice if there was a better way of handling that.