I am uncertain if Barracuda has DLP (Data Leak Protection). They do not have DLP, I believe. The product is very basic in that regard. When we compete with FortiGate, they have DMARC capabilities. Barracuda Email Protection did not have DMARC, I think. They also didn't have DKIM. You must depend on server DKIM functionality or something similar. In assessing Barracuda Email Protection's ability to prevent accidental data leaks, they didn't have data leak protection. I believe they lacked data leak protection capabilities. This is why my customer changed to another competitor, and we lost the project. I think Barracuda Email Protection could improve in the future to make it more competitive by addressing the fact that Barracuda started with anti-spam and email protection, but now they are moving more to cloud-based solutions rather than device-based or hardware-based solutions. Most of the new features are for the cloud, and they work with Google and Outlook Exchange Online. I consider it problematic that they are moving completely to the cloud. I think they should maintain something on-premise as well. For the features I would prefer to see, DKIM is a priority. I have already protested for three years about why they cannot implement DKIM functionality. I believe all features available in the cloud must also be available in the on-premise solution. Why would you put more features in the cloud but not in the on-premise version? The problem is their server is not in Indonesia. Their server is in the United States. In our country, you must store the data within Indonesia. This is the problem. I cannot sell your product if it is only available in other countries. This is why I cannot sell the cloud-based Barracuda Email Protection in Indonesia due to data residency requirements.
Barracuda Email Protection can be improved by enhancing the reporting feature. The speed of the portal is quite slow, and the quarantine reports are scheduled-based and not on the spot itself.
Group ICT Manager at a mining and metals company with 501-1,000 employees
Real User
Top 5
Oct 30, 2025
Incident response is something that requires more development from Barracuda's side. Regarding room for improvement for Barracuda Forensics and Incident Response, for the product, developing or improving the scanning engine is important, but it's a bit tricky. I know that they are working on it heavily. The difference between Barracuda and Sophos is Sophos focused heavily on cybersecurity while Barracuda tried to increase their product portfolio. Sometimes, in some cases, this might end up with their teams being unfocused or a bit thin and stretched and super busy. However, there is room for improvement. The product is great. The teams that are supporting are great. But there is always room for improvement. Even if you have a product that you would give a rating of 10 out of 10, there is always room for improvement. The day we stop improving is the day we die. Regarding the scanning engine, Barracuda Forensics and Incident Response has a very good feature where you can create automated flows for how to handle specific emails that are detected as incidents. This needs a bit of an improvement. That's the only component of Barracuda Forensics and Incident Response that I believe requires improvement.
Barracuda Email Protection provides advanced security with features like AI protection and cloud-based spam blocking, making it essential for managing email risks effectively.Barracuda Email Protection stands out with its robust malware detection, ease of use, and seamless integration with Microsoft 365, serving enterprises by simplifying email threat management. Despite its efficient spam filtering and straightforward setup, users seek improvements in email encryption, third-party vendor...
I am uncertain if Barracuda has DLP (Data Leak Protection). They do not have DLP, I believe. The product is very basic in that regard. When we compete with FortiGate, they have DMARC capabilities. Barracuda Email Protection did not have DMARC, I think. They also didn't have DKIM. You must depend on server DKIM functionality or something similar. In assessing Barracuda Email Protection's ability to prevent accidental data leaks, they didn't have data leak protection. I believe they lacked data leak protection capabilities. This is why my customer changed to another competitor, and we lost the project. I think Barracuda Email Protection could improve in the future to make it more competitive by addressing the fact that Barracuda started with anti-spam and email protection, but now they are moving more to cloud-based solutions rather than device-based or hardware-based solutions. Most of the new features are for the cloud, and they work with Google and Outlook Exchange Online. I consider it problematic that they are moving completely to the cloud. I think they should maintain something on-premise as well. For the features I would prefer to see, DKIM is a priority. I have already protested for three years about why they cannot implement DKIM functionality. I believe all features available in the cloud must also be available in the on-premise solution. Why would you put more features in the cloud but not in the on-premise version? The problem is their server is not in Indonesia. Their server is in the United States. In our country, you must store the data within Indonesia. This is the problem. I cannot sell your product if it is only available in other countries. This is why I cannot sell the cloud-based Barracuda Email Protection in Indonesia due to data residency requirements.
Barracuda Email Protection can be improved by enhancing the reporting feature. The speed of the portal is quite slow, and the quarantine reports are scheduled-based and not on the spot itself.
Incident response is something that requires more development from Barracuda's side. Regarding room for improvement for Barracuda Forensics and Incident Response, for the product, developing or improving the scanning engine is important, but it's a bit tricky. I know that they are working on it heavily. The difference between Barracuda and Sophos is Sophos focused heavily on cybersecurity while Barracuda tried to increase their product portfolio. Sometimes, in some cases, this might end up with their teams being unfocused or a bit thin and stretched and super busy. However, there is room for improvement. The product is great. The teams that are supporting are great. But there is always room for improvement. Even if you have a product that you would give a rating of 10 out of 10, there is always room for improvement. The day we stop improving is the day we die. Regarding the scanning engine, Barracuda Forensics and Incident Response has a very good feature where you can create automated flows for how to handle specific emails that are detected as incidents. This needs a bit of an improvement. That's the only component of Barracuda Forensics and Incident Response that I believe requires improvement.