Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while. You have to get back to your office before you have to be able to work effectively, which is a drawback for me. Comodo RMM doesn't have a cloud environment, and I have to install it on-premises. I have to come back to my premises or location to log in. If I am somewhere else dealing with a client, and one of my previous clients tells me they are having issues with one of the PCs or servers, I cannot do anything from where I am. I have to get back to my office to be able to log in.
The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release. Lastly, an area of improvement would be the learning materials. It would be beneficial to have access to training videos on how to use the solution.
Remote Monitoring and Management tools offer centralized oversight and control of IT infrastructure, enabling businesses to efficiently manage assets, monitor system health, and enhance security.RMM solutions provide IT teams with the ability to monitor, manage, and maintain devices across multiple locations from a single portal. They streamline IT operations by automating routine tasks, identifying issues before they become significant problems, and offering comprehensive reporting. Users...
Comodo RMM is really, really slow to load, and connecting with most of my clients takes a while. You have to get back to your office before you have to be able to work effectively, which is a drawback for me. Comodo RMM doesn't have a cloud environment, and I have to install it on-premises. I have to come back to my premises or location to log in. If I am somewhere else dealing with a client, and one of my previous clients tells me they are having issues with one of the PCs or servers, I cannot do anything from where I am. I have to get back to my office to be able to log in.
They should integrate email security in the same solution.
The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release. Lastly, an area of improvement would be the learning materials. It would be beneficial to have access to training videos on how to use the solution.