Senior Manager Enterprise Solutions at a media company with 201-500 employees
Real User
Top 10
Jan 13, 2026
The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is helpful, but it should also include the capability to detect zero-day attacks if there are any. I think the remediation could have been better. For example, if I am upgrading my firmware or BIOS or firmware of the infrastructure, it should give me exact CVSS scores and remediation data provided against the CVSS scores. I think the Dell CloudIQ app could be more interactive. If there is a possibility that I can open tickets or SRs via the Dell CloudIQ app, that would be a good feature.
The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware. If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures.
Manager Data Center & Services at a financial services firm with 1,001-5,000 employees
Real User
Top 10
Jan 26, 2023
I observed that legacy systems are not supported. For example, the latest Dell EMC Unity series storage is supported, and the pioneer storage of Dell EMC, VNX unfortunately, is not supported on Dell CloudIQ. Also, we have Connectrix switches that are not supported as well with running FOS 7.4.xx versions but Dell CloudIQ supports eight and nine-series FOS, and the switch is the latest because I upgraded in December 2022 which is between 7 Series FOS. It was the maximum I could reach and the legacy hardware is not supported on CloudIQ. Hence, supporting legacy systems is an area that can be improved.
Find out what your peers are saying about Dell Technologies, Hewlett Packard Enterprise, Cisco and others in IT Infrastructure Monitoring. Updated: January 2026.
In terms of improvement, they should enhance the product range. I would like to be able to add an older VRX solution, for example. They should change the product range. They should also reduce the cost.
IT Infrastructure Monitoring provides critical insights into the performance and health of an organization's IT assets, ensuring seamless operations and quick issue resolution, leading to enhanced productivity.
Designed for large enterprises and mid-sized businesses, IT Infrastructure Monitoring tools help IT teams monitor servers, networks, and applications. These solutions provide real-time alerts, comprehensive dashboards, and analytics, enabling proactive issue management and reducing...
The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is helpful, but it should also include the capability to detect zero-day attacks if there are any. I think the remediation could have been better. For example, if I am upgrading my firmware or BIOS or firmware of the infrastructure, it should give me exact CVSS scores and remediation data provided against the CVSS scores. I think the Dell CloudIQ app could be more interactive. If there is a possibility that I can open tickets or SRs via the Dell CloudIQ app, that would be a good feature.
It can improve the reporting facility to create custom reports or dashboards.
The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware. If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures.
It would be even better if it could include information on servers and other hardware components in addition to storage.
I observed that legacy systems are not supported. For example, the latest Dell EMC Unity series storage is supported, and the pioneer storage of Dell EMC, VNX unfortunately, is not supported on Dell CloudIQ. Also, we have Connectrix switches that are not supported as well with running FOS 7.4.xx versions but Dell CloudIQ supports eight and nine-series FOS, and the switch is the latest because I upgraded in December 2022 which is between 7 Series FOS. It was the maximum I could reach and the legacy hardware is not supported on CloudIQ. Hence, supporting legacy systems is an area that can be improved.
CloudIQ doesn't do well in terms of integrating with technologies other than Dell.
PowerScale is the only file system offered and that is limiting.
In terms of improvement, they should enhance the product range. I would like to be able to add an older VRX solution, for example. They should change the product range. They should also reduce the cost.