Solution arhitect at a comms service provider with 201-500 employees
Real User
Top 20
Aug 11, 2025
There are some limitations with integration with certain cloud providers, particularly with Google Cloud Platform in Saudi Arabia. Additionally, there is no native analytics capability - Dell ECS requires integration with third-party analytics software or tools, as there are no advanced analytics features built natively into the system. It would be beneficial to see full AI integration and machine learning capabilities added to the solution.
IT Architect at a tech services company with 1-10 employees
Real User
Top 20
Jun 16, 2025
It's difficult for me to comment on improvements for Dell ECS because we typically do not engage in those areas. We haven't heard any escalations or discussions that suggest there are issues; everything seems to be operating fine with customer operations.
Dell ECS is not fully compatible with S3 ( /products/amazon-s3-reviews ), as it supports around ninety percent of S3 APIs, which can be improved. Additionally, sometimes there is an issue with memory where it hangs, and they can improve garbage collection, which takes up a lot of space during cleanup.
There is a need to improve the infrastructure, particularly for SUSE Linux experts. The deployment is not easy, and some expertise is required to configure the virtual data center and replication groups.
The graphical user interface should offer more options, and the documentation with respect to administration could be improved, as it is quite weak in this product. Additionally, the log viewer should be integrated with Elastic. Live logs should be viewable through the GUI like with Logstash or Elasticsearch.
One area for product improvement would be the garbage collection process. It takes longer than expected, so speeding up that process would be beneficial.
Ops Specialist: System Engineer Backup at a computer software company with 5,001-10,000 employees
Real User
Apr 12, 2023
There is room for improvement in the DPI reports, as they could be made more user-friendly. Currently, I have to create my own reports to get the type of information I need. The reporting aspect of the product could benefit from improvements, but it requires some time and investment to learn how to produce the desired reports. I need to familiarize myself with DPS, as it is only integrated with DPC, and I mainly use DPA for searching. A couple of things are not as up-front or as user-friendly as you would want them to be. For example, DPA, I upgrade it now and then, but I never use it. For me, DP ECS is doing what it's supposed to do. My main thing is that it's elastic cloud storage, but it's basically just off-site storage. It's not a cloud solution, even though you can create your S3 buckets in it, and it's just another storage device set in a different data center where you can keep your backups for longer-term storage. Maybe the name is misleading because you expect it to be a cloud solution that has everything - computing, storage, and applications behind it.
If Dell ECS would be available as standalone software, so you can use any hardware with it, would make the solution better. It would also be good if Dell ECS had more integrations with other products.
At the moment, I don't feel like we have to improve anything. When the system goes down, then the compliance mode will not be all over the system. The system will stop working. They need to ensure that the system will work if a site goes down. That said, we have yet to have a site outage.
There's one problem with Dell EMC ECS. There are certain utility processes that come from the boot, and there isn't any user who can execute them. It's comparable to a serious power migration. The segregation of duty needs to be improved in this product, e.g. we have role-based access controls, so they should support segregation of duty, as that would be very helpful. These days, everyone's trying to get more unified storage, and then you need to have a single pane of glass to allow everything, so it would be good if the next release of this product would have a single pane of glass for smarter observation and better control mechanism.
They do not have complete documentation, which is very weak and could be improved. When you take the course, it's unclear how it actually logs in the information and how the dockers work. The Ui is misleading.
Product Manager at a comms service provider with 11-50 employees
Reseller
Dec 1, 2020
In Taiwan, they don't have professional technical support. They don't have many channels or distributions to provide professional services. They only provide preventative services for themselves. It is very difficult for us to resell this service to our enterprise customers because EMC doesn't have many resources. This is an area that needs to be improved. Our customers need EMC for their Big Data services. This product is very competitive but the professional services need to be improved. Also, the price could be reduced. We need more marketing activity in Taiwan, as it would be very helpful in trying to resell this product.
Dell ObjectScale is a next-generation S3 object storage platform known for scalability, performance, and efficiency. It integrates with Dell EMC products, combining hardware and software for seamless user experience in the AI era.
Dell ObjectScale implements the S3 protocol, integrating smoothly with Dell EMC solutions like ISILON. Its architecture supports data compression and interoperates with multiple protocols for enhanced performance. Enterprise features include immutability,...
There are some limitations with integration with certain cloud providers, particularly with Google Cloud Platform in Saudi Arabia. Additionally, there is no native analytics capability - Dell ECS requires integration with third-party analytics software or tools, as there are no advanced analytics features built natively into the system. It would be beneficial to see full AI integration and machine learning capabilities added to the solution.
I cannot think of anything as an area for improvement with Dell ECS. I do not see any pricing or usability concerns.
It's difficult for me to comment on improvements for Dell ECS because we typically do not engage in those areas. We haven't heard any escalations or discussions that suggest there are issues; everything seems to be operating fine with customer operations.
Dell ECS is not fully compatible with S3 ( /products/amazon-s3-reviews ), as it supports around ninety percent of S3 APIs, which can be improved. Additionally, sometimes there is an issue with memory where it hangs, and they can improve garbage collection, which takes up a lot of space during cleanup.
There is a need to improve the infrastructure, particularly for SUSE Linux experts. The deployment is not easy, and some expertise is required to configure the virtual data center and replication groups.
The graphical user interface should offer more options, and the documentation with respect to administration could be improved, as it is quite weak in this product. Additionally, the log viewer should be integrated with Elastic. Live logs should be viewable through the GUI like with Logstash or Elasticsearch.
One area for product improvement would be the garbage collection process. It takes longer than expected, so speeding up that process would be beneficial.
Dell ECS needs to improve its performance.
More features for remote management and administration could be included in the product. They could provide centralized reports.
The setup is very complex.
The initial setup is not so easy.
There is room for improvement in the DPI reports, as they could be made more user-friendly. Currently, I have to create my own reports to get the type of information I need. The reporting aspect of the product could benefit from improvements, but it requires some time and investment to learn how to produce the desired reports. I need to familiarize myself with DPS, as it is only integrated with DPC, and I mainly use DPA for searching. A couple of things are not as up-front or as user-friendly as you would want them to be. For example, DPA, I upgrade it now and then, but I never use it. For me, DP ECS is doing what it's supposed to do. My main thing is that it's elastic cloud storage, but it's basically just off-site storage. It's not a cloud solution, even though you can create your S3 buckets in it, and it's just another storage device set in a different data center where you can keep your backups for longer-term storage. Maybe the name is misleading because you expect it to be a cloud solution that has everything - computing, storage, and applications behind it.
If Dell ECS would be available as standalone software, so you can use any hardware with it, would make the solution better. It would also be good if Dell ECS had more integrations with other products.
At the moment, I don't feel like we have to improve anything. When the system goes down, then the compliance mode will not be all over the system. The system will stop working. They need to ensure that the system will work if a site goes down. That said, we have yet to have a site outage.
Dell ECS could improve the price of the solution. It is expensive.
There's one problem with Dell EMC ECS. There are certain utility processes that come from the boot, and there isn't any user who can execute them. It's comparable to a serious power migration. The segregation of duty needs to be improved in this product, e.g. we have role-based access controls, so they should support segregation of duty, as that would be very helpful. These days, everyone's trying to get more unified storage, and then you need to have a single pane of glass to allow everything, so it would be good if the next release of this product would have a single pane of glass for smarter observation and better control mechanism.
They do not have complete documentation, which is very weak and could be improved. When you take the course, it's unclear how it actually logs in the information and how the dockers work. The Ui is misleading.
The solution could be more cost-effective and secure.
Its security can be improved.
In Taiwan, they don't have professional technical support. They don't have many channels or distributions to provide professional services. They only provide preventative services for themselves. It is very difficult for us to resell this service to our enterprise customers because EMC doesn't have many resources. This is an area that needs to be improved. Our customers need EMC for their Big Data services. This product is very competitive but the professional services need to be improved. Also, the price could be reduced. We need more marketing activity in Taiwan, as it would be very helpful in trying to resell this product.
The solution needs to provide better integration between this solution and all other kinds of systems.
Technical support needs to be improved.