I would not say anything specific, but the roadmap seems fairly mature, and I would also say pushing out frequent updates as well. I think Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is fairly accurate, but this is an area that is continuously being improved on, so I expect it to get better.
As for improvements for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, there is currently no better support for mixed-vendor devices—if it is Dell, it is fine, but for other devices, the support is not that great. Additionally, the reporting dashboard could be made more comprehensive. I believe the licensing should be simplified and made cheaper, as they have been in the business for some time. Customization in alerting and reporting is another area they can enhance as a product offering. The need for chip-level recovery is definitely evident, especially since there was a serious outage due to CrowdStrike Falcon that I have heard about, related to a null pointer exception—though concrete proof of that is lacking. When I see the blue screen of Windows on my system, it causes a panic moment, fearing lost work, so chip-level recovery is definitely necessary. I believe having control over these details via the Dell dashboard is extremely helpful.
I would like to improve the false positive and false negative rates of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, see a simpler deployment and configuration, more customizable dashboards, broader integration with third-party security and IT tools, continued improvement in reducing false positives, and more detailed documentation and guided troubleshooting for administrators.
Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro provides strong security and management capabilities, but there are areas where it could be improved. A more simplified onboarding process and easier configuration for smaller IT teams would be helpful. Additional risk reporting and customization options would make it easier to generate security insights for different business requirements. Better integration visibility between Dell, CrowdStrike, and Intel components from a single dashboard would also improve the overall user experience.
Manager, System Engineering at Kennedy Krieger Institute Inc.
Real User
Top 5
May 20, 2026
The room for improvement that I would recommend to make it a 10 is that it might be beneficial to scale out to include servers. It's not really designed for servers. It's designed more for workstation fleet. If it were more geared towards that, it would be amazing.
System Engineer at a healthcare company with 501-1,000 employees
Real User
Top 5
May 20, 2026
Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro can be improved. Right now it has so many functions because it can go below the OS layer and already has amazing functions. If devices outside of scope could be added, that might be an improvement, but I do not really know what can be improved at this point. That is probably up to the engineers to decide. To be honest, that is the future; I do not have visibility right now, but I am sure they will come up with something really good.
Learn what your peers think about Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
The biggest thing I would do to improve Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is add that agentic AI to it at the highest level and allow it to start to deploy and do things ourselves. We are still having to do a few things manually, so I think a bit more of an AI agent would help. They use AI agents to program, but let us have an AI agent help me type out what I need to do.
Dell Endpoint Security powered by CrowdStrike Falcon is a hardware-assisted security integration designed to protect endpoints from the silicon layer to the cloud. By combining Dell Trusted Device (DTD), CrowdStrike Falcon, and Intel vPro, it detects "below-the-OS" attacks that traditional software-only solutions may miss.
The Three Core Pillars
Dell Trusted Device: Monitors BIOS/firmware for tampering and generates hardware-level "Indicators of Attack" (IoA).
Intel vPro: Uses Intel...
I would not say anything specific, but the roadmap seems fairly mature, and I would also say pushing out frequent updates as well. I think Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is fairly accurate, but this is an area that is continuously being improved on, so I expect it to get better.
As for improvements for Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, there is currently no better support for mixed-vendor devices—if it is Dell, it is fine, but for other devices, the support is not that great. Additionally, the reporting dashboard could be made more comprehensive. I believe the licensing should be simplified and made cheaper, as they have been in the business for some time. Customization in alerting and reporting is another area they can enhance as a product offering. The need for chip-level recovery is definitely evident, especially since there was a serious outage due to CrowdStrike Falcon that I have heard about, related to a null pointer exception—though concrete proof of that is lacking. When I see the blue screen of Windows on my system, it causes a panic moment, fearing lost work, so chip-level recovery is definitely necessary. I believe having control over these details via the Dell dashboard is extremely helpful.
I would like to improve the false positive and false negative rates of Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro, see a simpler deployment and configuration, more customizable dashboards, broader integration with third-party security and IT tools, continued improvement in reducing false positives, and more detailed documentation and guided troubleshooting for administrators.
Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro provides strong security and management capabilities, but there are areas where it could be improved. A more simplified onboarding process and easier configuration for smaller IT teams would be helpful. Additional risk reporting and customization options would make it easier to generate security insights for different business requirements. Better integration visibility between Dell, CrowdStrike, and Intel components from a single dashboard would also improve the overall user experience.
The room for improvement that I would recommend to make it a 10 is that it might be beneficial to scale out to include servers. It's not really designed for servers. It's designed more for workstation fleet. If it were more geared towards that, it would be amazing.
Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro can be improved. Right now it has so many functions because it can go below the OS layer and already has amazing functions. If devices outside of scope could be added, that might be an improvement, but I do not really know what can be improved at this point. That is probably up to the engineers to decide. To be honest, that is the future; I do not have visibility right now, but I am sure they will come up with something really good.
The biggest thing I would do to improve Dell Trusted Device powered by CrowdStrike Falcon and Intel vPro is add that agentic AI to it at the highest level and allow it to start to deploy and do things ourselves. We are still having to do a few things manually, so I think a bit more of an AI agent would help. They use AI agents to program, but let us have an AI agent help me type out what I need to do.