The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.
We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved.
It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is more easy to use. New features are always implemented on the cloud version first. In turn, I would also like to see the reporting that's available in the on-premise version on the cloud.
Learn what your peers think about Entrust Identity Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
Identity Enterprise is an integrated IAM platform that supports a full suite of workforce, consumer, and citizen use cases. Ideally suited for high-assurance applications that require a Zero Trust approach for thousands or millions of users, Identity Enterprise can be deployed on-premises.
The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.
The solution could provide a location-based authentication.
The product is very costly compared to other alternative solutions.
I would like to improve the tool's implementation and pricing.
We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved.
It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is more easy to use. New features are always implemented on the cloud version first. In turn, I would also like to see the reporting that's available in the on-premise version on the cloud.