Everything is good, but we are facing some issues with the commercials and the fact that servers are being replaced by newer models very frequently. HPE should keep the old servers available as well. The server models coming today are being replaced every six months or every year. They stop selling the older ones, which creates some problems sometimes. They should keep older models available for a longer period, perhaps two to three years.
My opinions on HPE Proliant ML are that it is good; generally, HPE products are good. Where they're lacking is just the support. Support is central to what technical professionals do. It's not just deploying the product. We need support when we're at a crossroad to a particular solution we're trying to deploy with their product. That is where HPE generally is falling short and I think that is where the leakage in their revenue will be coming from, which they're auditing.
The customer relationship is satisfactory, but from a reseller perspective, there is a lack of understanding and knowledge transfer for resellers recently. There is a need for improvement in technical capability development for resellers to understand features such as storage enhancement. They lack a clear roadmap and path for engineers to improve their capability to support customers. This appears to be their weakest point, possibly because HPE Proliant ML is so well-known that they may have reduced focus on reseller support. Occasionally there are firmware bugs, but these occurrences are infrequent compared to other providers.
IT Manager at a manufacturing company with 51-200 employees
Real User
Sep 22, 2023
One area where the product could improve is in its anti-rust protection, especially at the bottom, which has shown some signs of rusting. The fans are also very noisy when the machine is working hard.
Technical Consultant at a financial services firm with 201-500 employees
Consultant
May 24, 2023
The product should allow management to troubleshoot remotely. The management should be able to access remote management instead of going to the server location.
I think that the RAID support can be improved because it is not very effective compared to the DL series. Generally, scalability can be improved. I would like to see a centralized monitoring system for the ML series, where we can see all of them in one place. Something like InfoSight would work well.
HP ProLiant ML expandable tower servers are ideal for remote and branch offices in need of low-risk networking, file-and-print and shared Internet access solutions, and provide maximum internal storage and I/O flexibility. Many small to medium-sized businesses rely on HP ProLiant ML expandable tower servers for the highest level of efficiency, insight and control. HP expandable servers deliver decades of engineering and integration experience designed to speed the implementation of new...
Everything is good, but we are facing some issues with the commercials and the fact that servers are being replaced by newer models very frequently. HPE should keep the old servers available as well. The server models coming today are being replaced every six months or every year. They stop selling the older ones, which creates some problems sometimes. They should keep older models available for a longer period, perhaps two to three years.
My opinions on HPE Proliant ML are that it is good; generally, HPE products are good. Where they're lacking is just the support. Support is central to what technical professionals do. It's not just deploying the product. We need support when we're at a crossroad to a particular solution we're trying to deploy with their product. That is where HPE generally is falling short and I think that is where the leakage in their revenue will be coming from, which they're auditing.
The customer relationship is satisfactory, but from a reseller perspective, there is a lack of understanding and knowledge transfer for resellers recently. There is a need for improvement in technical capability development for resellers to understand features such as storage enhancement. They lack a clear roadmap and path for engineers to improve their capability to support customers. This appears to be their weakest point, possibly because HPE Proliant ML is so well-known that they may have reduced focus on reseller support. Occasionally there are firmware bugs, but these occurrences are infrequent compared to other providers.
The product’s support should be improved.
One area where the product could improve is in its anti-rust protection, especially at the bottom, which has shown some signs of rusting. The fans are also very noisy when the machine is working hard.
Updating the firmware could be easier. It's always a hassle, and the process HPE describes on their website doesn't seem to work well.
The product should allow management to troubleshoot remotely. The management should be able to access remote management instead of going to the server location.
I think that the RAID support can be improved because it is not very effective compared to the DL series. Generally, scalability can be improved. I would like to see a centralized monitoring system for the ML series, where we can see all of them in one place. Something like InfoSight would work well.