The end users were not able to report bugs. We had to depend only upon the crash reports. For example, if an application was not crashing, but a specific functionality was not working, the QA personnel and developer could report the bugs. However, the end-user could not do that in the production application.
It would be beneficial if the tool could be more precise in capturing steps, focusing only on the relevant ones. For example, there were some times when it caught some extra screenshots which were not included in the steps. Sometimes, it also happened that it got some extra steps that were not in there to reproduce the bug. We also called that screenshot and the steps there as well. I would like too see a video recording feature added to Instebag so that users can report problems by showing developers exactly what is happening. For example, we can record any video and upload it on Instabug, so we can also add the steps there. Like we record the pain from the mobile app, there should be an option to report the video, and that should serve the purpose for the end user to record their screen to show how the error is occurring on their end. After they upload their video, we can use this for debugging purposes. Because most of the problems are from the end user customer side, it would be easier if we use the video recording feature in Instabug or just take the device, and it should also show the video recording option.
Mobile APM is a specialized toolset for monitoring the performance of mobile applications in real time. It identifies issues quickly to enhance user experience.Its capabilities allow development teams to track app health, measure user satisfaction, and optimize app resources efficiently. By analyzing metrics and user interactions, it helps in diagnosing potential performance bottlenecks. This ensures applications run smoothly and meet user expectations, enabling teams to make informed...
Maybe it can be more simple to separate customers by age.
The end users were not able to report bugs. We had to depend only upon the crash reports. For example, if an application was not crashing, but a specific functionality was not working, the QA personnel and developer could report the bugs. However, the end-user could not do that in the production application.
It would be beneficial if the tool could be more precise in capturing steps, focusing only on the relevant ones. For example, there were some times when it caught some extra screenshots which were not included in the steps. Sometimes, it also happened that it got some extra steps that were not in there to reproduce the bug. We also called that screenshot and the steps there as well. I would like too see a video recording feature added to Instebag so that users can report problems by showing developers exactly what is happening. For example, we can record any video and upload it on Instabug, so we can also add the steps there. Like we record the pain from the mobile app, there should be an option to report the video, and that should serve the purpose for the end user to record their screen to show how the error is occurring on their end. After they upload their video, we can use this for debugging purposes. Because most of the problems are from the end user customer side, it would be easier if we use the video recording feature in Instabug or just take the device, and it should also show the video recording option.