Security Analyst at a outsourcing company with 501-1,000 employees
Real User
Top 20
Feb 16, 2026
There are some features that I have shared with our customer service manager. One of them that is relevant to us at this time is the need for better determination of unified devices. Currently, JupiterOne uses hostname weights, MAC addresses, or IP addresses to tie devices together, but we have actually requested a way for us to make those determinations ourselves. For example, when externally scanning a device using Qualys, internally it gives an IP address or FQDN, while externally it might be different. We want to be able to decide ourselves that these two devices are the same device even when they have different names and IP addresses for external and internal use. The unified devices feature is valuable and did not used to exist, and it has been fantastic. However, I believe more can be done regarding unified devices, and giving users the privilege to tie them together would be a good addition to the platform. One of the other things that interest us in JupiterOne and why we really wanted to use the tool is the compliance feature. We wanted to use it to track our compliance since we are ISO 27001 certified. However, the compliance module has not worked well, and we have had to continue tracking our compliance manually with the tools we use. Although there are some works in progress to improve the compliance part of the tool, I think if they can get it up to speed, that would be a really good improvement.
IT Specialist at a tech services company with 10,001+ employees
Real User
Sep 13, 2023
There should be more integration or an update to the visualization part of the charts or other graphs we plot. Currently, it integrates from your local directive with your local PC. If it is integrated into other platforms, that would be great. You can only write Python queries in Jupiter, not other languages, like, SQL or PySpark. Databricks is a software that provides writing queries in different languages. Jupiter should allow us to write in different languages.
Vulnerability Management involves identifying, assessing, and addressing security vulnerabilities within an organization's IT framework to protect against potential threats.This practice is essential for organizations to maintain their security posture, minimizing risks associated with security breaches. Solutions in this category provide tools that help detect vulnerabilities across networks, applications, and hardware. Effective management includes regular scanning, patching, and...
There are some features that I have shared with our customer service manager. One of them that is relevant to us at this time is the need for better determination of unified devices. Currently, JupiterOne uses hostname weights, MAC addresses, or IP addresses to tie devices together, but we have actually requested a way for us to make those determinations ourselves. For example, when externally scanning a device using Qualys, internally it gives an IP address or FQDN, while externally it might be different. We want to be able to decide ourselves that these two devices are the same device even when they have different names and IP addresses for external and internal use. The unified devices feature is valuable and did not used to exist, and it has been fantastic. However, I believe more can be done regarding unified devices, and giving users the privilege to tie them together would be a good addition to the platform. One of the other things that interest us in JupiterOne and why we really wanted to use the tool is the compliance feature. We wanted to use it to track our compliance since we are ISO 27001 certified. However, the compliance module has not worked well, and we have had to continue tracking our compliance manually with the tools we use. Although there are some works in progress to improve the compliance part of the tool, I think if they can get it up to speed, that would be a really good improvement.
There should be more integration or an update to the visualization part of the charts or other graphs we plot. Currently, it integrates from your local directive with your local PC. If it is integrated into other platforms, that would be great. You can only write Python queries in Jupiter, not other languages, like, SQL or PySpark. Databricks is a software that provides writing queries in different languages. Jupiter should allow us to write in different languages.