The deployment process of Lenovo ThinkSystem DM Series is very complicated compared to previous GUI systems. Many customers have lost data while configuring it, indicating a need for improvement. The after-sales service is also very poor. Furthermore, it does not offer basic features like deduplication, and the service is generally considered to be very bad.
Chief Technology Officer at Next Level Communications
Real User
Top 5
Oct 10, 2024
There might be improvements needed in drive throughput as disk speed has been a limitation on Windows servers. Although we upgrade the RAID system, it can still be faster.
A lot of customers do not need all the features in the solution. However, we can only buy the solution as a bundle with all the features. The solution should change the licensing model and allow customers to choose features based on their requirements.
Lenovo ThinkSystem DM Series could improve by having a snapshot feature. Additionally, there can be other features added to help restore the data faster.
Technical Specialist at Pouyan Pardazesh Tehran Co
Reseller
Mar 9, 2022
The Lenovo ThinkSystem DM Series was very hard to configure. Installation of the product was very hard. These are its areas for improvement. It would be easier to configure initially if you have direct access to the panel, so if they could remove the APIs for configuration, that would be preferable.
IT Solutions Architect at nds Netzwerksysteme GmbH
Real User
Jun 25, 2020
The licensing model needs to be revisited. It needs to be simplified. When using flash, users need to calculate the correct combination of SSDs to ensure the correct amount is provided to the customer. If a customer, for example, needs 30 terabytes of disc space or flash storage, a lot of testing and calculations need to happen to see if this is possible to get to with just flash storage. The solution needs to offer more storage tools so clients can scale while the costs can be kept low. Lenovo DM offers a costing tool, however, it could be simplified a bit more. If it was easier to use, the costing could happen sooner and everything could get to market faster.
Technical Specialist at a tech vendor with 11-50 employees
Reseller
Jun 1, 2020
Unfortunately, this is a very expensive solution. At the end of the day it's the client that decides whether to implement. I'd like to see a clustering mode included in the solution as an additional feature.
IT Solutions Architect at nds Netzwerksysteme GmbH
Real User
Sep 25, 2019
The solution needs a simpler licensing theme around the DM series. The problem is if you only need one of the features, you still have to buy the whole thing. The licensing needs to be more granular or flexible so you have the option to only license FlexCone or Inline Compression features.
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The deployment process of Lenovo ThinkSystem DM Series is very complicated compared to previous GUI systems. Many customers have lost data while configuring it, indicating a need for improvement. The after-sales service is also very poor. Furthermore, it does not offer basic features like deduplication, and the service is generally considered to be very bad.
There might be improvements needed in drive throughput as disk speed has been a limitation on Windows servers. Although we upgrade the RAID system, it can still be faster.
The tool's pricing is high.
A lot of customers do not need all the features in the solution. However, we can only buy the solution as a bundle with all the features. The solution should change the licensing model and allow customers to choose features based on their requirements.
Lenovo ThinkSystem DM Series could improve by having a snapshot feature. Additionally, there can be other features added to help restore the data faster.
The Lenovo ThinkSystem DM Series was very hard to configure. Installation of the product was very hard. These are its areas for improvement. It would be easier to configure initially if you have direct access to the panel, so if they could remove the APIs for configuration, that would be preferable.
I would like Lenovo to add a feature like IBM Easy Tier to DM Series. This is a crucial feature for the customers.
Many people do not realize that Lenovo has a storage solution, so better marketing from the vendor is needed.
The licensing model needs to be revisited. It needs to be simplified. When using flash, users need to calculate the correct combination of SSDs to ensure the correct amount is provided to the customer. If a customer, for example, needs 30 terabytes of disc space or flash storage, a lot of testing and calculations need to happen to see if this is possible to get to with just flash storage. The solution needs to offer more storage tools so clients can scale while the costs can be kept low. Lenovo DM offers a costing tool, however, it could be simplified a bit more. If it was easier to use, the costing could happen sooner and everything could get to market faster.
Unfortunately, this is a very expensive solution. At the end of the day it's the client that decides whether to implement. I'd like to see a clustering mode included in the solution as an additional feature.
It takes a very long time to enter the management console, as well as to restart the system, and these are things that should be improved.
Technical support could be improved for this solution.
The solution needs a simpler licensing theme around the DM series. The problem is if you only need one of the features, you still have to buy the whole thing. The licensing needs to be more granular or flexible so you have the option to only license FlexCone or Inline Compression features.