The disadvantage of Microsoft System Center is related to the many integrated services; if one service is failing, then all features will be affected. For example, with site configuration, when one is down, then all of the services become unusable.
Microsoft System Center should be easier to manage. However, it is complex to deploy, so people hesitate to use it. Though it has many features, such as licensing, asset tracking, and software deployment, we mainly use it for Windows updates. It protects many screens and integrates with databases, but it's complex compared to other solutions. Many now use cloud-based products or other tools like Automox to deploy updates and manage vulnerabilities.
For me, the tool's UI seems to be too old. The product's UI needs improvement. The integration features and smoothness of the tool can be improved. Integration can be improved. Maybe Microsoft can lower the costs of third-party application upgrades. Integration of Microsoft System Center with third-party tools is difficult. You need to wander around a lot and explore a lot. The integration capabilities of Microsoft System Center need to be made smoother or easier with a few playbooks.
In Microsoft System Center, it is difficult to follow the steps to create dataflows at times. Our company has to use certain steps with SQL to deal with the dataflow area, making it an easy process. The product's ability to deal with the creation of dataflows should be improved.
ESM Product Manager at a financial services firm with 10,001+ employees
Real User
May 25, 2023
System Center hasn't updated to keep up with the industry. It needs improvements in the user interface, ease of use, and overall product functionality, particularly the cloud-monitoring features. It needs more capabilities to monitor AWS and Azure infrastructure.
Infrastructure and Cybersecurity Analyst at Daiichi Sankyo Brasil Ltda
User
Mar 9, 2023
At the moment, we don't miss any resources since we work together with Intune and it has helped us a lot. Something super important that we need is this integration via Intune Configuration Manager. This will make it much easier for remote users who almost never go to the office. One point to take into consideration is to have your configuration done well. Unfortunately, we lack professionals with these skills and this makes it a little difficult for companies. I can say that, in general, we do not have many points to review in the tool.
Network Engineer at a educational organization with 201-500 employees
Real User
Dec 28, 2021
They could definitely update some of the documentation associated with the product. We have a couple of issues with syncing with the Microsoft updates on servers. We don't completely understand what's happening. It's a little bit hard to get a handle on it, doing the research on our own. Most of the documentation is online, however, there are some gaps there. The product documentation still refers back to the 2012 Server. We're pretty much in 2022. There's a ten-year gap there. I work in a K-12 educational environment. Over the last 18 to 24 months, we've been back and forth between everybody being offsite, with the ability to manage devices over the public internet. A lot of times, particularly in this timeframe, student devices, teachers' devices have not been on site. Yet, we still need to ensure that those are being updated and protected. This may have already been considered in the mobile platform, however, it's something to consider here.
Infrastructure Architect at a government with 10,001+ employees
Real User
Aug 23, 2020
The multi-tenancy support needs to be improved. We need to have the ability to manage several different environments from one central point of administration.
IT Infrastructure & Tech Support Manager at a energy/utilities company with 1,001-5,000 employees
Real User
Apr 16, 2020
In our case, the solution would be improved if they migrated to a cloud version. There could also be some improvement in the environment, it should be more user friendly.
Mid Platform Architect at a computer software company with 201-500 employees
Real User
Apr 12, 2020
We recently carried out a complex implementation and I was part of the official design team for that project. The most difficult area we faced was the requirement of having one central system center that deployed in one domain, capable of managing and controlling the end user devices. We were using authentication based on certificates and it was difficult to do the work based on certificates from different domains. I would like to see a simplification of the implementation and integration in the case of multi-tenant environments.
ESM Product Manager at a financial services firm with 10,001+ employees
Real User
Oct 22, 2019
The solution's dashboard needs improvement. Management and corrective action capabilities are needed as part of the solution. The solution would benefit from having a mobile app. Improvement of the application layer monitoring as part of the default solution due to methods of applications integrations.
IT Manager - Czech Republic and Slovakia at a non-tech company with 10,001+ employees
Real User
Sep 24, 2019
As we are not using the latest version, it is difficult for me to say what needs to be improved, because it may have already been improved in the latest versions. Also, we are only using 30% of the capabilities of this solution. We are limited on our side rather than the tool side. There are many features available that we have not yet explored. This is a solution that supports many add ons, so we can run Unix, for example. I can explore it like a database but it's inconvenient. We have, on occasion, experienced some crashes that have caused the application to break down. It could be an issue on our side, but we have not had the time to explore it. They should have some customized solutions or internal development, then maybe it could be easier to use different solutions or some self-developed solution. The only other thing is a better web interface. The current one is not good enough, in our version it's an installed application.
Microsoft System Center offers comprehensive management of IT environments, integrating seamlessly with Microsoft platforms. It supports automated updates, antivirus management, and endpoint monitoring, delivering insights and managing applications efficiently.Microsoft System Center stands out as a robust IT management solution, delivering efficient performance monitoring, seamless integration with Microsoft environments, and effortless configuration. Users benefit from automated updates,...
The disadvantage of Microsoft System Center is related to the many integrated services; if one service is failing, then all features will be affected. For example, with site configuration, when one is down, then all of the services become unusable.
Microsoft System Center should be easier to manage. However, it is complex to deploy, so people hesitate to use it. Though it has many features, such as licensing, asset tracking, and software deployment, we mainly use it for Windows updates. It protects many screens and integrates with databases, but it's complex compared to other solutions. Many now use cloud-based products or other tools like Automox to deploy updates and manage vulnerabilities.
For me, the tool's UI seems to be too old. The product's UI needs improvement. The integration features and smoothness of the tool can be improved. Integration can be improved. Maybe Microsoft can lower the costs of third-party application upgrades. Integration of Microsoft System Center with third-party tools is difficult. You need to wander around a lot and explore a lot. The integration capabilities of Microsoft System Center need to be made smoother or easier with a few playbooks.
In Microsoft System Center, it is difficult to follow the steps to create dataflows at times. Our company has to use certain steps with SQL to deal with the dataflow area, making it an easy process. The product's ability to deal with the creation of dataflows should be improved.
The platform's performance could be improved. Additionally, its UI needs to be well-upgraded and work faster. AI features could be included as well.
The solution’s pricing could be improved.
System Center hasn't updated to keep up with the industry. It needs improvements in the user interface, ease of use, and overall product functionality, particularly the cloud-monitoring features. It needs more capabilities to monitor AWS and Azure infrastructure.
At the moment, we don't miss any resources since we work together with Intune and it has helped us a lot. Something super important that we need is this integration via Intune Configuration Manager. This will make it much easier for remote users who almost never go to the office. One point to take into consideration is to have your configuration done well. Unfortunately, we lack professionals with these skills and this makes it a little difficult for companies. I can say that, in general, we do not have many points to review in the tool.
They could definitely update some of the documentation associated with the product. We have a couple of issues with syncing with the Microsoft updates on servers. We don't completely understand what's happening. It's a little bit hard to get a handle on it, doing the research on our own. Most of the documentation is online, however, there are some gaps there. The product documentation still refers back to the 2012 Server. We're pretty much in 2022. There's a ten-year gap there. I work in a K-12 educational environment. Over the last 18 to 24 months, we've been back and forth between everybody being offsite, with the ability to manage devices over the public internet. A lot of times, particularly in this timeframe, student devices, teachers' devices have not been on site. Yet, we still need to ensure that those are being updated and protected. This may have already been considered in the mobile platform, however, it's something to consider here.
The multi-tenancy support needs to be improved. We need to have the ability to manage several different environments from one central point of administration.
In our case, the solution would be improved if they migrated to a cloud version. There could also be some improvement in the environment, it should be more user friendly.
We recently carried out a complex implementation and I was part of the official design team for that project. The most difficult area we faced was the requirement of having one central system center that deployed in one domain, capable of managing and controlling the end user devices. We were using authentication based on certificates and it was difficult to do the work based on certificates from different domains. I would like to see a simplification of the implementation and integration in the case of multi-tenant environments.
The solution's dashboard needs improvement. Management and corrective action capabilities are needed as part of the solution. The solution would benefit from having a mobile app. Improvement of the application layer monitoring as part of the default solution due to methods of applications integrations.
As we are not using the latest version, it is difficult for me to say what needs to be improved, because it may have already been improved in the latest versions. Also, we are only using 30% of the capabilities of this solution. We are limited on our side rather than the tool side. There are many features available that we have not yet explored. This is a solution that supports many add ons, so we can run Unix, for example. I can explore it like a database but it's inconvenient. We have, on occasion, experienced some crashes that have caused the application to break down. It could be an issue on our side, but we have not had the time to explore it. They should have some customized solutions or internal development, then maybe it could be easier to use different solutions or some self-developed solution. The only other thing is a better web interface. The current one is not good enough, in our version it's an installed application.
The following need to be improved: * GUI * Responsiveness * Mobile environments * Platform performance. It still demands high computing resources.