Technical Officer at a tech services company with 11-50 employees
Real User
Aug 10, 2021
Asset management aspects of the solution need work. It's able to discover assets well and good, however, compared to other asset management solutions, it's a bit behind in fact-checking. It's not very interactive. It's not very accepted by a lot of users. They should make it more user-friendly. We have noticed that sometimes we have a delay in action on technical support issues due to time differences. There could be more automation options.
IT Asset Management is a systematic process that helps organizations effectively manage, control, and secure their IT assets to optimize asset utilization, reduce costs, and ensure compliance with regulations.This strategic approach assists businesses in tracking and managing their hardware and software assets throughout their lifecycle. By providing insights into asset deployment, utilization, and performance, IT Asset Management enables organizations to streamline operations, make informed...
Asset management aspects of the solution need work. It's able to discover assets well and good, however, compared to other asset management solutions, it's a bit behind in fact-checking. It's not very interactive. It's not very accepted by a lot of users. They should make it more user-friendly. We have noticed that sometimes we have a delay in action on technical support issues due to time differences. There could be more automation options.