The number of legacy applications and classifications has room for improvement. Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution.
Since we use it to access a number of mission-critical applications, it means that we have multiple sites. We have independent instances of Access Manager deployed. What's very important for us is to ensure that the configurations across the various sites are 100% aligned. If they had a mechanism to ensure that's the case, that would be great. For example, the worst thing to do is if you run into an issue, and then you fail over to your disaster recovery environment, and then you find out that you've got a missing configuration there, it'll be great if one could easily compare configurations across instances of NetIQ Access Manager to ensure consistency. It's just about ensuring consistent configuration across various instances. Having the ability to easily extract and view and compare and version control configurations would be ideal. If you consider our scenario whereby, let's say, we've got an instance for our retail environment, and for that instance, we've got a disaster recovery environment. We need to ensure the amount of service at each of those sites. Now yes, they serve different purposes, however, for us, it's very important that site A and site B are 100% aligned. And so if there was a way to easily extract the configuration and to compare it across sites, to me, that would just make everything from an operational perspective significantly easier.
Project Manager at a computer software company with 201-500 employees
Real User
Nov 20, 2020
Occasionally, it's very difficult to get the solution running. There's no administration behavior of the application at a platform level. I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance.
The application portal could be improved with more options and easier customization. I mean give more menu options without doing css development that is not always an available option for IT Managers. Then, the product offer many feature that answer to most of the needs in this area.
Find out what your peers are saying about OpenText Access Manager with Managed Services vs. Symantec Siteminder and other solutions. Updated: January 2026.
Symantec Siteminder and OpenText Access Manager with Managed Services offer robust access management solutions. OpenText Access Manager emerges as superior due to enhanced security features justifying the investment.Features: Symantec Siteminder offers advanced authentication, single sign-on capabilities, and versatile integration options. OpenText Access Manager provides identity management, multi-factor authentication, and broad integration capabilities, essential for complex IT...
The number of legacy applications and classifications has room for improvement. Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution.
Since we use it to access a number of mission-critical applications, it means that we have multiple sites. We have independent instances of Access Manager deployed. What's very important for us is to ensure that the configurations across the various sites are 100% aligned. If they had a mechanism to ensure that's the case, that would be great. For example, the worst thing to do is if you run into an issue, and then you fail over to your disaster recovery environment, and then you find out that you've got a missing configuration there, it'll be great if one could easily compare configurations across instances of NetIQ Access Manager to ensure consistency. It's just about ensuring consistent configuration across various instances. Having the ability to easily extract and view and compare and version control configurations would be ideal. If you consider our scenario whereby, let's say, we've got an instance for our retail environment, and for that instance, we've got a disaster recovery environment. We need to ensure the amount of service at each of those sites. Now yes, they serve different purposes, however, for us, it's very important that site A and site B are 100% aligned. And so if there was a way to easily extract the configuration and to compare it across sites, to me, that would just make everything from an operational perspective significantly easier.
In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device.
Occasionally, it's very difficult to get the solution running. There's no administration behavior of the application at a platform level. I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance.
The application portal could be improved with more options and easier customization. I mean give more menu options without doing css development that is not always an available option for IT Managers. Then, the product offer many feature that answer to most of the needs in this area.