Mgr Value Chain Integration/EDI at a non-tech company with 10,001+ employees
Real User
2022-06-19T05:54:11Z
Jun 19, 2022
If you are on Trading Grid and you're trying to fetch the data, for example, the IDoc from SAP or the transfer data, sometimes there are system glitches wherein you will not be able to download the data. It's like a Trading Grid bug, which is kind of not performing all the time, giving the right results. If they can optimize it to give a hundred percent of the time the right results to its user, that would be ideal. Technical support needs to be better. We'd like them to be more responsive.
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If you are on Trading Grid and you're trying to fetch the data, for example, the IDoc from SAP or the transfer data, sometimes there are system glitches wherein you will not be able to download the data. It's like a Trading Grid bug, which is kind of not performing all the time, giving the right results. If they can optimize it to give a hundred percent of the time the right results to its user, that would be ideal. Technical support needs to be better. We'd like them to be more responsive.