Senior Solutions Specials at a tech services company with 11-50 employees
Reseller
Top 20
2025-03-05T17:56:00Z
Mar 5, 2025
The product is still overly complicated compared to other vendors such as Check Point, which could be improved. Simplifying the initial setup procedure could also be beneficial as it currently requires professional services.
There are a lot of problems reported, which get sorted out. I really cannot remember what those problems are. It's mostly performance issues. Performance issues might be based on the pricing, and perhaps the customer has not properly sized the requirement. I have not personally seen this, but maybe I need to check with my committee.
The configuration for Palo Alto Networks firewalls requires specifying many details, such as protocols and services. It is not the most complicated, but it is time-consuming. Additionally, updating the operating system of the firewall must be done manually.
Business development manager for Palo Alto Networks at Westcon-Comstor
Real User
Top 5
2023-06-02T10:44:34Z
Jun 2, 2023
For the moment, my customers say that the DLP of Palo Alto is a solution that relies on a third-party agency because DLP is something on which we get the platforms or the platforms to be used in general. DLP is so well integrated into an environment. I would like the tool to have more support than the other products in the market.
Director IT at a outsourcing company with 1,001-5,000 employees
Real User
2022-04-29T22:50:00Z
Apr 29, 2022
There is room for improvement in the documentation around the maintenance of the product, how the automatic updates work, and pushing out new policies. A little more detail and context in that area would be helpful.
You need to have an external solution to backup everything. For example, you need to have Syslog installed on your server as well so that you can back it up to another place. There is no in-built solution for backup such as the cloud, where we can backup with a license that we can obtain when we re-buy the device.
Data Loss Prevention (DLP) solutions are essential in safeguarding sensitive data from breaches and unauthorized access, ensuring compliance with industry regulations while maintaining trust.DLP solutions offer comprehensive data protection by monitoring, detecting, and blocking potential data breaches before they occur. By integrating with existing IT infrastructure, they provide visibility into data usage and movement across networks. These solutions are designed to be scalable and...
The product is still overly complicated compared to other vendors such as Check Point, which could be improved. Simplifying the initial setup procedure could also be beneficial as it currently requires professional services.
There are a lot of problems reported, which get sorted out. I really cannot remember what those problems are. It's mostly performance issues. Performance issues might be based on the pricing, and perhaps the customer has not properly sized the requirement. I have not personally seen this, but maybe I need to check with my committee.
The configuration for Palo Alto Networks firewalls requires specifying many details, such as protocols and services. It is not the most complicated, but it is time-consuming. Additionally, updating the operating system of the firewall must be done manually.
The solution needs improvement in stability. There has been feedback regarding the accuracy of file categorization.
For the moment, my customers say that the DLP of Palo Alto is a solution that relies on a third-party agency because DLP is something on which we get the platforms or the platforms to be used in general. DLP is so well integrated into an environment. I would like the tool to have more support than the other products in the market.
There is room for improvement in the documentation around the maintenance of the product, how the automatic updates work, and pushing out new policies. A little more detail and context in that area would be helpful.
You need to have an external solution to backup everything. For example, you need to have Syslog installed on your server as well so that you can back it up to another place. There is no in-built solution for backup such as the cloud, where we can backup with a license that we can obtain when we re-buy the device.