Sr IT Manager at a financial services firm with 10,001+ employees
Real User
Top 20
2025-04-15T07:17:29Z
Apr 15, 2025
I want to improve the blocking time; it should be within 10 seconds because 18 seconds allows multiple transactions in the financial industry. I want the blocking time to be better than 18 seconds.
I suggest improvements to the user interface to make it easier to use and to find the necessary data for analysis. Although the data is present, accessing it for analysis could be more simplified.
There's room for improvement in customization and integration. It would be better if routers and external firewalls could integrate with the solution. Additionally, when bugs are detected in a version during upgrades, there should be better communication about these bugs. They need to focus more on providing process documents highlighting bugs and their solutions. Sometimes there is leakage in the network. Attacks go through without getting detected. It's a deployment issue, not a Radware problem. We don't use it to its fullest capacity. Whenever there is an incident, it sometimes lacks the proper information about the attack, but most of the time, it's really reliable.
The time it takes to upload a site to the cloud is critical when under attack. If a site is down, a quick response to migrate the site to the cloud is essential. It currently takes about 15 to 20 minutes for the process to complete, which should be minimized.
General Manager at a wholesaler/distributor with 5,001-10,000 employees
Real User
Top 5
2024-11-11T08:54:00Z
Nov 11, 2024
The product is good, but the company could improve its services by appointing customer success managers. This would ensure better interaction with customers and help resolve issues on both customer and supplier ends. Most other security product companies such as Palo Alto and Forcepoint appoint customer success managers to interact with customers and ensure that the product they have purchased is used perfectly. If we are facing any kind of issues in using the product or service, the customer success manager should get things right.
Director of Information Security at a tech services company with 1,001-5,000 employees
MSP
Top 10
2024-05-28T16:58:00Z
May 28, 2024
The rise of generative AI and machine learning in cyberattacks demands more advanced defense strategies. In this context, I'm interested in how Radware plans to leverage these same technologies to improve its detection and response capabilities.
We've been encountering a lack of updates in DefensePro. Currently, we're facing numerous bugs within our data solution. These bugs are impacting the failover process, and we're observing repeated crashes of the Elasticsearch container across various workflows. There's room for improvement in the clarity of the feedback provided by the command service in the CLI. Specifically, the messages it gives when something happens to Docker containers could be more informative. For example, it might simply state that container states have changed, or it might mention the directory paths where container data is saved, but these messages don't provide enough detail. To access the files, users currently need to navigate through a complex directory structure, which isn't very user-friendly. There is a need for more informative release notes. The current ones lack detail about what's included in the updates and what fixes have been implemented. This makes it difficult for users to understand the changes and how they might affect the experience.
Radware's management is very proactive, but Radware's lower-level staff is not proactive. You need to do a lot of follow-ups. This is one point that they need to improve. If they improve this, they will be world-class because everything else is so good.
Senior Executive Vice President at a computer software company with 201-500 employees
Real User
Top 5
2024-04-09T11:53:00Z
Apr 9, 2024
As a service provider, we are expecting the multi-tenancy feature on the dashboard and reporting side. It will help share reports with customers in real-time. They can directly see them online. We are working with their team on API integration with our portal. We will be able to achieve that, but it will take some time.
Director of Research and Development at a comms service provider with 11-50 employees
Real User
Top 5
2024-02-09T11:17:00Z
Feb 9, 2024
Its documentation is not 100% clear, making it the weakest aspect of Radware. We have encountered some difficulties in understanding how to configure it correctly.
Radware DDoS provides robust multi-layer protection against distributed denial of service attacks, featuring real-time monitoring and anomaly detection. Its scalable cloud-based and on-site deployment options ensure effective safeguarding of critical infrastructure.Offering comprehensive defense, Radware DDoS includes features like data scrubbing, signature updates, and SSL-based mitigation. Integrated platforms and a user-friendly interface streamline its deployment. With advanced reporting,...
I want to improve the blocking time; it should be within 10 seconds because 18 seconds allows multiple transactions in the financial industry. I want the blocking time to be better than 18 seconds.
I suggest improvements to the user interface to make it easier to use and to find the necessary data for analysis. Although the data is present, accessing it for analysis could be more simplified.
There's room for improvement in customization and integration. It would be better if routers and external firewalls could integrate with the solution. Additionally, when bugs are detected in a version during upgrades, there should be better communication about these bugs. They need to focus more on providing process documents highlighting bugs and their solutions. Sometimes there is leakage in the network. Attacks go through without getting detected. It's a deployment issue, not a Radware problem. We don't use it to its fullest capacity. Whenever there is an incident, it sometimes lacks the proper information about the attack, but most of the time, it's really reliable.
The time it takes to upload a site to the cloud is critical when under attack. If a site is down, a quick response to migrate the site to the cloud is essential. It currently takes about 15 to 20 minutes for the process to complete, which should be minimized.
The product is good, but the company could improve its services by appointing customer success managers. This would ensure better interaction with customers and help resolve issues on both customer and supplier ends. Most other security product companies such as Palo Alto and Forcepoint appoint customer success managers to interact with customers and ensure that the product they have purchased is used perfectly. If we are facing any kind of issues in using the product or service, the customer success manager should get things right.
The APSolute Vision feature needs improvement.
The rise of generative AI and machine learning in cyberattacks demands more advanced defense strategies. In this context, I'm interested in how Radware plans to leverage these same technologies to improve its detection and response capabilities.
To improve my ability to monitor security events, I would like Radware to strengthen its integration with SIEM for better logging capabilities.
We've been encountering a lack of updates in DefensePro. Currently, we're facing numerous bugs within our data solution. These bugs are impacting the failover process, and we're observing repeated crashes of the Elasticsearch container across various workflows. There's room for improvement in the clarity of the feedback provided by the command service in the CLI. Specifically, the messages it gives when something happens to Docker containers could be more informative. For example, it might simply state that container states have changed, or it might mention the directory paths where container data is saved, but these messages don't provide enough detail. To access the files, users currently need to navigate through a complex directory structure, which isn't very user-friendly. There is a need for more informative release notes. The current ones lack detail about what's included in the updates and what fixes have been implemented. This makes it difficult for users to understand the changes and how they might affect the experience.
Radware's management is very proactive, but Radware's lower-level staff is not proactive. You need to do a lot of follow-ups. This is one point that they need to improve. If they improve this, they will be world-class because everything else is so good.
As a service provider, we are expecting the multi-tenancy feature on the dashboard and reporting side. It will help share reports with customers in real-time. They can directly see them online. We are working with their team on API integration with our portal. We will be able to achieve that, but it will take some time.
Its documentation is not 100% clear, making it the weakest aspect of Radware. We have encountered some difficulties in understanding how to configure it correctly.
Radware DefenseFlow should add new features and algorithms to make it efficient.