Shopify does not have inventory management capabilities, requiring custom integration with ERP, which could be made easier. Additionally, making third-party tool integrations smoother would be beneficial. There is also room for improvement in scalability, particularly in reducing the commission based on volume.
Previously, Shopify had a limitation of 200 product variations, which posed a challenge for businesses with multiple product options like different colors and sizes. However, they have increased this limit to 1,000 variations, greatly improving the platform's functionality. Besides that, I don't see any major issues that need improvement.
Shopify provides you with limited options when it comes to customization. In general, there is a limit to customization in the solution. If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use. Shopify needs to provide more options when it comes to its customization capabilities.
In terms of improvement, I would like to see Shopify become more cost-effective, especially when it comes to its applications, which can be expensive compared to free plugins available for WordPress. Additionally, it could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options.
The order processing and saving of the changes for the product should have automatic functioning. At the moment, I have to go to the front-end and back-end and operate all the functions manually.
There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in.
Co-founder at Dotmagic Infotech | Shopify Expert at Dotmagic Infotech
Real User
Oct 15, 2020
I would like to see a new feature that supports the sale of wholesale goods. I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature. In order to support this, we have to do custom coding. The response time by technical support is sometimes delayed and is an area that can be improved. Sometimes we get a full response in a day or two, whereas, at other times, it takes five days.
They don't provide database access. Instead, we need to rely on the apps and most of the apps are paid apps and on a subscription basis for roughly $10 dollars per month. Customization takes a lot of time so database access would make things a lot easier; that way, we wouldn't have to rely on apps. Many of our clients complain because Shopify is costly and not an open-source. If you want to switch from Shopify to another platform, it's of no use; you can't use any of the assets from Shopify. You'll have to build a new website from scratch. It would be great if they provided a way in which to expand or transition from Shopify to another solution, like Facebook E-Commerce, but this is not the case. I don't think that would be ideal for them, but it would be great for the customer.
Web Developer at a computer retailer with 501-1,000 employees
Real User
Oct 4, 2019
I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers. This would be a big help to us. The pricing plan is in need of improvement. Apps can quickly add up as you add extra features to your store.
Shopify is an easy to use, fast, and secure eCommerce platform. Its CMS platform comes with several dynamic and useful features to help users create and manage their websites. The solution’s high-end security features, insightful analytics, user-friendly interface, and vast range of third-party integrations makes it one of the top platforms in the market.
Shopify Features
Shopify has many valuable key features. Some of the most useful ones include:
Customizable templates
Shopify...
A mobile app for end users should be integrated along with Shopify, rather than as an add-on product. There should also be more templates available.
There are currently no areas that I find missing in Shopify. That's why I have been using it for many years.
Shopify does not have inventory management capabilities, requiring custom integration with ERP, which could be made easier. Additionally, making third-party tool integrations smoother would be beneficial. There is also room for improvement in scalability, particularly in reducing the commission based on volume.
Previously, Shopify had a limitation of 200 product variations, which posed a challenge for businesses with multiple product options like different colors and sizes. However, they have increased this limit to 1,000 variations, greatly improving the platform's functionality. Besides that, I don't see any major issues that need improvement.
Shopify provides you with limited options when it comes to customization. In general, there is a limit to customization in the solution. If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use. Shopify needs to provide more options when it comes to its customization capabilities.
In terms of improvement, I would like to see Shopify become more cost-effective, especially when it comes to its applications, which can be expensive compared to free plugins available for WordPress. Additionally, it could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options.
The order processing and saving of the changes for the product should have automatic functioning. At the moment, I have to go to the front-end and back-end and operate all the functions manually.
There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in.
I would like to see a new feature that supports the sale of wholesale goods. I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature. In order to support this, we have to do custom coding. The response time by technical support is sometimes delayed and is an area that can be improved. Sometimes we get a full response in a day or two, whereas, at other times, it takes five days.
They don't provide database access. Instead, we need to rely on the apps and most of the apps are paid apps and on a subscription basis for roughly $10 dollars per month. Customization takes a lot of time so database access would make things a lot easier; that way, we wouldn't have to rely on apps. Many of our clients complain because Shopify is costly and not an open-source. If you want to switch from Shopify to another platform, it's of no use; you can't use any of the assets from Shopify. You'll have to build a new website from scratch. It would be great if they provided a way in which to expand or transition from Shopify to another solution, like Facebook E-Commerce, but this is not the case. I don't think that would be ideal for them, but it would be great for the customer.
I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers. This would be a big help to us. The pricing plan is in need of improvement. Apps can quickly add up as you add extra features to your store.