Founder/CEO at a tech services company with 1-10 employees
Reseller
Sep 9, 2021
Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody.
Technical Project Manager at a tech services company with 11-50 employees
Reseller
Jul 13, 2021
StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery. Additionally, there should be two connection engines to the physical server.
Backup and Recovery solutions play a crucial role in safeguarding data by providing systematic ways to back up and restore critical information in case of any data loss or corruption. The solutions in this category are essential for maintaining data integrity, protecting sensitive data, and ensuring business continuity. They offer advanced features such as incremental backups, snapshot-based recovery, and disaster recovery options suitable for both small businesses and large enterprises....
Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody.
StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery. Additionally, there should be two connection engines to the physical server.