System Center alone just being able to handle cloud endpoints has always been a challenge, even from Microsoft's end. Just looking at how best can you do it without Intune on System Center when it comes to cloud, it becomes a challenge. You'll find that for System Center, it purely looks at on-premise solutions; if maybe you have an Azure or an AWS virtual machine, it might become a challenge when looking at how you're able to manage that. On the reporting capability of System Center, there are some reports that you really need, but sometimes they are a bit shallow or sometimes they are not even there, so maybe on the reporting capability, more improvement is needed.
Head of ICT Infrastructure and Security at City of Harare
Real User
Jun 3, 2021
A lot of improvement can be done in terms of its functionality. We are receiving an incident as well as a generic user ticket. This could be enhanced. The DPM, Data Processing Manager is something that could also be enhanced in terms of how the apps are done and installed. The way the backups can be done could be easier. Sometimes the updates don't work as they should. There needs to be a way to test their efficacy.
System Center alone just being able to handle cloud endpoints has always been a challenge, even from Microsoft's end. Just looking at how best can you do it without Intune on System Center when it comes to cloud, it becomes a challenge. You'll find that for System Center, it purely looks at on-premise solutions; if maybe you have an Azure or an AWS virtual machine, it might become a challenge when looking at how you're able to manage that. On the reporting capability of System Center, there are some reports that you really need, but sometimes they are a bit shallow or sometimes they are not even there, so maybe on the reporting capability, more improvement is needed.
The integration could improve in the future. Additionally, a single reporting feature for databases would be useful.
I don't have administrator access, so I can't fully explore all the features, and it's hard for me to say what needs to be improved at this time.
A lot of improvement can be done in terms of its functionality. We are receiving an incident as well as a generic user ticket. This could be enhanced. The DPM, Data Processing Manager is something that could also be enhanced in terms of how the apps are done and installed. The way the backups can be done could be easier. Sometimes the updates don't work as they should. There needs to be a way to test their efficacy.