Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authentication might become useful.
ICT Specialist System Management at a financial services firm with 51-200 employees
Real User
Jan 24, 2023
The problem with SafeNet is that it's not integrated with Microsoft 365. That was the breaking point for us. The security is a little bit redundant because if you have already unlocked your phone, then you have to open the application with a new PIN code. From the user's perspective, it's a bit redundant. Also, we cannot give an account to a third party or client to use. For example, if one of the colleagues has their token deleted for some reason and they need a new one, we have to call the service desk of our IT partner and they will send a new one when they have time. It can take a minimum of 10 minutes and a maximum of one day because it's an authentication solution.
Authentication Systems ensure secure access by verifying user credentials, crucial for safeguarding sensitive data across digital platforms. They are fundamental in preventing unauthorized network access. Authentication Systems play a crucial role in enhancing security by implementing various verification methods that thwart unauthorized access attempts. Using multi-factor authentication, these systems validate user identity through components like passwords, biometrics, or hardware tokens,...
Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authentication might become useful.
The product could be improved by adding more features for sending tokens via SMS or phone calls.
The problem with SafeNet is that it's not integrated with Microsoft 365. That was the breaking point for us. The security is a little bit redundant because if you have already unlocked your phone, then you have to open the application with a new PIN code. From the user's perspective, it's a bit redundant. Also, we cannot give an account to a third party or client to use. For example, if one of the colleagues has their token deleted for some reason and they need a new one, we have to call the service desk of our IT partner and they will send a new one when they have time. It can take a minimum of 10 minutes and a maximum of one day because it's an authentication solution.
The solution should allow for support of multi-tenant architecture.
I'd like to see integration with other platforms.