Zoho Desk ( /products/zoho-desk-reviews ) would benefit from being a multi-tenant tool, which is crucial for service providers with a large customer base. Additionally, better integration support and more development skills for Deluge language can enhance user experience.
Customer Experience Management focuses on understanding and improving every interaction a customer has with a business, aiming to enhance customer satisfaction, loyalty, and brand advocacy.Customer Experience Management involves the strategic analysis and application of customer feedback to consistently deliver enhanced and personalized engagements. Organizations use this approach to differentiate themselves from competitors by providing consistent and seamless interactions across multiple...
Zoho Desk ( /products/zoho-desk-reviews ) would benefit from being a multi-tenant tool, which is crucial for service providers with a large customer base. Additionally, better integration support and more development skills for Deluge language can enhance user experience.
Zoho CRM Plus needs to have more detailed reports.
Zoho CRM Plus's configuration process could be improved.
Zoho CRM Plus's UI could be more user-friendly.