it_user192336

Engineering Manager at a healthcare company with 10,001+ employees
Has 10+ Years Of Experience

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User Activity

Over 10 years ago

Commented on Agile with the GreenHopper plugin is most valuable to us, but it should have CLI or some other deployment mechanism that prevents duplicate efforts.

Could you expand more on your statement: "They should provide CLI or some other deployment mechanism that improves productivity by avoiding duplicate efforts." We've always done upgrades via command line. Are you talking about deploying JIRA itself or new projects?

About 11 years ago

Commented on My deployment was expensive due to the complexities I implemented. Other deployments have been less expensive.

Hi Malik, The pricing model is much better now - you pay per agent and (internal) collaborator on and all customers are free to use the Service Desk.

About 11 years ago

Commented on My deployment was expensive due to the complexities I implemented. Other deployments have been less expensive.

Hi Malik, What sort of SLA are you looking to provide for development-centric projects? If more of a support focus, have you considered JIRA Service Desk, which has built-in SLA functionality? I'd give that a look to see if it meets your needs.

About 11 years ago

Contributed a review of Jira: TAM gave us product advice that was able to save a department of 300 people roughly 4 hours a night.

Experience

Reviews

About 11 years ago

Jira

TAM gave us product advice that was able to save a department of 300 people roughly 4 hours a night.

Comments

Over 10 years ago

Application Lifecycle Management (ALM) Suites

Agile with the GreenHopper plugin is most valuable to us, but it should have CLI or some other deployment mechanism that prevents duplicate efforts.

About 11 years ago

Application Lifecycle Management (ALM) Suites

My deployment was expensive due to the complexities I implemented. Other deployments have been less expensive.

About 11 years ago

Application Lifecycle Management (ALM) Suites

My deployment was expensive due to the complexities I implemented. Other deployments have been less expensive.

About me

I am a Software Engineering Manager in the healthcare industry specializing in SaaS and cloud-based web services for Natural Language Processing applications. I am a supporter of DevOps culture, tools and services, and am a strong evangelist for Agile and Lean development methodologies centering around rapid delivery of viable customer value. I encourage my teams to fail quickly, improve consistently and iterate regularly.

I am an evangelist for the Atlassian software stack and have successfully led the deployment its tools within an enterprise engineering organization covering a variety of workflows, team structures, team locations and engineering principles.

Specialities:

* Agile and Lean Software Development

* People Management

* Source Control Systems (SVN, git)

* Unix/Linux Systems Administration

* SDLC and team workflow tooling with the Atlassian stack (JIRA, Confluence, Stash, Bamboo, Crucible, FishEye, Crowd, HipChat)

* Java/J2EE, PHP, HTML/CSS, JavaScript, Perl

* Wordpress

* Web Development and Hosting

Presently Dabbling With:

* Python, Ruby, CSS Templating

* Configuration Management (salt, ansible)

Certifications

Certified ScrumMaster
Certified Scrum Product Owner

Employers

Nuance Communications
eScription, Inc
Wellesley College
Rich Products
SUNY at Buffalo

Education

State University of New York at Buffalo
State University of New York at Buffalo - School of Management