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it_user379617

  • SAP GTS Functional Consultant at a tech services company with 10,001+ employees
  • Has 5-10 Years Of Experience
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20 Points10 Years
User Activity
Over 10 years ago
Answered a question: Which Helpdesk software is best for replacing BMC Service Desk Express?
HPQC is one of the best replacement for this.
Almost 11 years ago
Contributed a review of BMC Helix ITSM: We can generate any reports as per our needs. The status based on email can be easily manipulated - needs to be improved.
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BMC Helix ITSM Logo
Almost 11 years ago
BMC Helix ITSM
We can generate any reports as per our needs. The status based on email can be easily manipulated - needs to be improved.
Answers
Over 10 years ago
Help Desk Software
Which Helpdesk software is best for replacing BMC Service Desk Express?