--Certified in DOEACC A - Level from DOEACC Society,New Delhi ,India.
--Certified in VB 6.0,Oracle 8i from Cat Technologies,Hyderabad.
--Certified BMC Remedy Administrator ARSystem 7.X.
--Certification in MS-SQL Server2008 Microsoft Arabia, Riyadh.
--Certified ITIL V3 from EXIN.
Specialties:
> Work-Flow Development using the AR System.
> Knowledge Transfer.
> Enable the Remedy Components to deploy ITIL Service Support Process Model :
> Incident Management
> Problem Management
> Configuration Management
> Service Request Management
> Service Level Management
Involved in Upgrades,Patching,Customization,Administration of BMC Remedy ARS,ITSM Suite.
Sierra-Cedar
Sierra-Cedar
Sierra-Cedar
Tata Consultancy Services
MIS - Al Moammar Information Systems Co.
CAT Technologies Ltd
Gowtham Model Schools,Hyderabad
EXIN
Axelos
Microsoft
Osmania University
Osmania University
