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it_user430692

  • e-Commerce Consultant at a consultancy
  • Has 10+ Years Of Experience
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55 Points10 Years
User Activity
About 10 years ago
Answered a question: When evaluating Help Desk Software, what aspect do you think is the most important to look for?
You should be focused on: - Triggers & Automations - SLA - Templates & Dynamic Content - Channels - Escalation rules - KPI's
About 10 years ago
Contributed a review of Zendesk: I like that we can separate the public comments from the private ones without having to use different communication tools.
Experience
Reviews
Zendesk Logo
About 10 years ago
Zendesk
I like that we can separate the public comments from the private ones without having to use different communication tools.
Answers
About 10 years ago
Help Desk Software
When evaluating Help Desk Software, what aspect do you think is the most important to look for?
About me

Focused on:
- e-commerce startups
- product & project management
- cross functional teams
- business processes optimisation
- KPI's

Employers

TheStartups
Fashion Days Group
Fashion Days Group
Fashion Days Group
SWISS Venture S.R.L.
REGIO
REGIO
RTC Holding
REGIO

Education

Academia de Studii Economice din București
Academia de Studii Economice din București