Yes, Cognos does make it very easy for someone who is given access to too powerful of a tool suite without training to get in over their heads. Certainly, assisting users with their issues is one of the primary things I have to do as a Cognos Developer/Administrator…
Most of your first paragraph is correct...however....I would take great issue with " It may satisfy the needs of administrative and planning functions, but provides very little opportunity to employ techniques for embedding intelligence into applications."
The Cognos suite…
