Let's assume you are looking at a tool to provide you automation, the questions I would ask are
1. Have you performed a survey of available skillsets with your IT/Analyst collective?
2. Have you defined a business target need to demonstrate capabilities?
3. Have you defined…
It depends on implementation.. job creation doesn't necessarily need to be strict. It can be WAY more granular and can setup so that users essentially create their own jobs via a kind of cut-down GUI with the equivalent of your IT team only finalizing them to make sure…
