Our main pain points have been
1) Not building in all the 'what ifs'. A BOT is expecting certain values in a given field. If the expected value is not met, the Bot needs to maneuver around it, not stop the process. The process should include writing an exception and keep…
Wow, this sounds like the perfect opportunity to use RPA, but only if it is done effectively, without frustrating the customer. If you can frame the questions they are asking with key words - as a human would do, then the RPA process should be able to respond with a more…
