When evaluating Help Desk Software, I think the most important aspects to look for are customization options for forms and workflows, openness of the team to build requested features, a friendly and knowledgeable support team, automation for recurring tasks, security and…

We have been using SteadyPoint Helpdesk for many years, and it has been an excellent choice. The app is highly customizable, full of powerful features, and very user-friendly. We use it across multiple departments with different forms and workflows, and it adapts well to…