George Spiers a certified Citrix CTP and technology evangelist has a nice write up talking about how without enough experts to manage the infrastructure you do have to rely on technology to help
https://www.jgspiers.com/troub...
In relying on software, I think the key…
1) Ease of deployment and maintenance. The ideal solution will auto-discover your environment and have intelligence built in to tell you what to monitor and how to monitor with built-in alerts that leverage industry best practice thresholds. This way users can anticipate…
Defined software requirements for a commercial software that monitors and troubleshoots end user experience, regardless of where workloads, applications, or users are located.
