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Thobile Moeketsi

  • Senior Manager at Sasria SOC Ltd.
  • Has 10+ Years Of Experience
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85 Points8 YearsTop 20
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About 2 years ago
About 4 years ago
Over 6 years ago
Ticketing system must have multiple ways of logging a ticket (self-service portal, email, direct ) It must be easy to navigate even for a non IT people It must support multiple workflows and SLA options It must be easy to customise to accommodate unique business needs It…
Over 6 years ago
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Over 6 years ago
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