Compare Cloudflare vs Okta

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.

Popular Solutions

Cloudflare

15 reviews

Cloudflare Web Application Firewall

15 reviews

Cloudflare One

7 reviews

Okta Workforce Identity

19 reviews

Okta Customer Identity

6 reviews

Top Industries

Computer Software Company

13%

Comms Service Provider

11%

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Carlos Alam Hernandez Baruch
Engineer at SITMEXICO
My main focus is on security. Security and consultation are key areas for me.
Read full review of Cloudflare One »
Herb Angle
Owner at Hga consulting
I have experience with Cloudflare; I use them all the time, including WAF and DNS. I'm using Cloudflare on all my...
Read full review of Cloudflare »
Avinash Udawant
IT Manager at Amla Commerce
The typical use case for Cloudflare Web Application Firewall in my company is that we are providing support to our...
Read full review of Cloudflare Web Application Firewall »
Keith Azzopardi
Fractional CTO at Tassei Tech
We use Cloudflare Workers mainly to avoid Cross-Origin Resource Sharing (CORS) issues and as a reverse proxy. It has...
Read full review of Cloudflare Workers »

Review 1 of 4

SumitMundik
Lead Admin Systems at a financial services firm
I don't have many details about Okta Workforce Identity. I use the tool just to sign in to different applications...
Read full review of Okta Workforce Identity »
Chetanya Sharma
IT Administrator at a tech vendor
Our main use case for Okta Customer Identity is that all of our in-house applications are under Okta. A user or...
Read full review of Okta Customer Identity »

Review 1 of 2

Customer Service

Stefan Rusu
Information Security and Compliance Manager at a tech vendor
I have not used technical support.
Read full review of Cloudflare Web Application Firewall »
Eddy Ramirez
IT Security Director at a financial services firm
I've never contacted technical support in the past.
Read full review of Cloudflare »
Carlos Alam Hernandez Baruch
Engineer at SITMEXICO
I find the support for Cloudflare DNS to be good, and I would rate it an eight out of ten.
Read full review of Cloudflare »
KornthawatPhichitoakkhanit
Cloud Business Developer at GWS Cloud
In Thailand, we have the perception that support should ideally come through a reseller rather than directly from the...
Read full review of Cloudflare »
Bo Bo Zin
Head Of Technology Department & Transformation at Yoma Bank
I rate Cloudflare support seven out of 10. The technical support is mostly fine, but the response times could be...
Read full review of Cloudflare »
MariosChristodoulou
Chief Information Officer at F.P. eSafe Solutions LTD
Technical support is very good. They are very helpful and responsive. We've been quite satisfied with the level of...
Read full review of Cloudflare Web Application Firewall »
Hitesh R
Solutions Architect at Amazure Technologies Private Limited
Technical support is really good. I work on multiple products, and therefore getting a response from Cloudflare is...
Read full review of Cloudflare Web Application Firewall »
Jesus Viera
President & CEO at JEVSUPPORT, LLC
I have used the support and they could improve. I rate the support from Cloudflare DNS a six out of seven.
Read full review of Cloudflare »
Daniyal Khalid
Technical Solutions Specialist at Google
When we often face issues with the service, we contact the support team. The team is really good. However, support...
Read full review of Cloudflare One »
Hitesh R
Solutions Architect at Amazure Technologies Private Limited
I have experienced some difficulties with Cloudflare's support as a customer based in India. Despite the company...
Read full review of Cloudflare Web Application Firewall »
Ahmer Masood
Head of Cloud & Cyber Security Services (Garaj) at a comms service provider
The technical support is good.
Read full review of Cloudflare Web Application Firewall »
Jay Vekaria
Linux System Administrator at Ergode
We haven't needed to contact them so far. Managing DNS on multiple other platforms was relatively easy for me, so I...
Read full review of Cloudflare »
Sri Sampath
Founder & CEO at vivacomm
I am satisfied with Cloudflare's customer service.
Read full review of Cloudflare »
Hüseyin Şimşek
Head of Software Development at Obase
I have not engaged Cloudflare's technical support, so I cannot comment on it. However, their documentation is...
Read full review of Cloudflare Web Application Firewall »
Stephen Odongo
Technical Support Engineer at Professional Technologies Kenya
The technical support for this solution is really good.
Read full review of Cloudflare »
Anonymous User
Senior Dev Ops Engineer at a tech services company
I have mainly been on their lower accounts which don’t really come with support.
Read full review of Cloudflare »
Anonymous User
Network Security Manager at a computer software company
It's challenging to find technical expertise, for technical issues. While there is a network for sales, finding...
Read full review of Cloudflare Web Application Firewall »
Bryan Wei
Director of Platform and Information Security at Brace Software
Tech support is solid. No issues there.
Read full review of Cloudflare Web Application Firewall »
Darko Milic
General Manager at Centralschweizerische Kraftwerke AG
I had to contact technical support twice, and both times, my issues were resolved satisfactorily. Therefore, I rate...
Read full review of Cloudflare Web Application Firewall »
Anonymous User
Shift Lead
Customer Service: Since customer service goes hand in hand with technical support, I'm afraid we haven't experienced...
Read full review of Cloudflare »
Anonymous User
Competence Center Manager at a tech services company
The technical support from the vendor could be better. The support is provided online and most of the technical...
Read full review of Cloudflare »
Anonymous User
Security implmentation engineer at a security firm
I recently contacted support to get more information about certain attacks. I wanted to get a full report about an...
Read full review of Cloudflare One »
Prajith Chowthee
Independent Consultant at Unaikui
We never need to contact customer service.
Read full review of Cloudflare »
Nut Benjapornkulpong
Senior Security Consultant at Reliance Industries Ltd
We used the local technical support team in Singapore and they were very helpful.
Read full review of Cloudflare One »
Anonymous User
CTO at a retailer
Cloudflare is a customer-oriented company and offers solid support.
Read full review of Cloudflare One »
Anonymous User
Project Manager at a tech services company
The technical support on offer is excellent. They are very helpful and responsive. We're quite happy with the level...
Read full review of Cloudflare »
Gbenga Ajatta
Cyber Security Analyst
The experience was quite good because we received regular updates about activities in the back end and explanations...
Read full review of Cloudflare One »
Anonymous User
System Administrator at a tech vendor
Technical support is excellent.
Read full review of Cloudflare »
Anonymous User
Country Manager at a tech services company
As I am using the free solution, there is no direct support, only access to online documentation.
Read full review of Cloudflare Workers »
JaanAnvelt
Chief Information Security Officer at BIGBANK AS
The support is really good and helpful.
Read full review of Cloudflare Web Application Firewall »

Review 1 of 30

Bernard Samontanes
Staff Infrastructure & Security Engineer at Mozn Systems
My team contacts Okta support for increased integration requirements. They are very supportive; they just open a...
Read full review of Okta Workforce Identity »
Oscar Iván Mejía
Database and Systems Manager of the IT department at Humanitree
Technical support is excellent. They are helpful and responsive.
Read full review of Okta Workforce Identity »
AmitSingh2
Microsoft Azure Engineer at Sycomp
I have been in touch with the technical support from Okta and they are very good. They answered my questions quickly...
Read full review of Okta Customer Identity »
Chetanya Sharma
IT Administrator at a tech vendor
Okta Customer Identity's technical support is fine; they help to fix tickets within the timeline and their support is...
Read full review of Okta Customer Identity »
SunnyKumar
Senior IT Engineer at Instawork
Whenever my company has raised a ticket with Okta's support team, we always receive immediate support. I rate the...
Read full review of Okta Workforce Identity »
MiguelPurizaca
IT Manager at Clear Channel
The technical support services are good. They respond to the queries immediately.
Read full review of Okta Workforce Identity »
Tor Nordhagen
Executive Director at Semaphore
The customer support guy for Okta in Europe, a relationship manager, used to be a friend of mine when I lived in...
Read full review of Okta Workforce Identity »
Roberto Croce
Senior Architect for IAM Solutions at vantea
The customer service and support is fast and effective.
Read full review of Okta Workforce Identity »
AmitSingh2
Microsoft Azure Engineer at Sycomp
Okta Customer Identity has good technical support, and on a scale of one to five, I'm rating support a four.
Read full review of Okta Customer Identity »
Upendar G
Senior Consultant at Wipro Limited
We have a strong internal support system including application support, data center, and IDM teams. However, direct...
Read full review of Okta Customer Identity »
Rama NagaSusarla
Senior Director - Principal Architect at a computer software company
There was one minor hiccup with technical support, but other than that, the support has been pretty good. I would...
Read full review of Okta Workforce Identity »
Anonymous User
Senior IT Operations / Network Administrator at a transportation company
The solution’s customer support is fast, reliable, and helpful.
Read full review of Okta Workforce Identity »
TimoHamalainen
Director, Device Management at IT-palvelutalo Valtti at Valtti, part of Advania
There were times I needed to escalate some questions to the technical support team of Okta Workforce Identity, and on...
Read full review of Okta Workforce Identity »
AlessandroPiana
Senior Security Architect South Europe at a tech services company
The technical support is good but not very responsive regarding my needs in getting details. They are difficult to...
Read full review of Okta Customer Identity »
Anonymous User
Java Developer at a consultancy
I rate Okta support eight out of 10.
Read full review of Okta Workforce Identity »
Anonymous User
Chief Technology Officer at Windval Technology Solutions LLC
Okta has very good support and I would score them high, at nine out of ten. I am definitely happy with them.
Read full review of Okta Workforce Identity »
Velayudham Avudainayagam
Technical Specialist at a tech company
I would give tech support a 10 out of 10. They are really awesome. Even for a free/demo account, if you raise a case...
Read full review of Okta Customer Identity »
Anonymous User
Okta Product Manager at a security firm
We have been satisfied with the support for this solution.
Read full review of Okta Customer Identity »
Esteban Quinones
Manager, Identity Management Services at Verisk Analytics
They work really well.
Read full review of Okta Workforce Identity »
Anonymous User
Sales Executive at a tech services company
I've never been in touch with technical support. We are pretty well-versed enough to support ourselves. We do not...
Read full review of Okta Workforce Identity »
Emmanuel Sikwane
Partner channel manager at Inactic
I did contact the product's support team when my password got locked out. I could even reset the whole password from...
Read full review of Okta Workforce Identity »
Anonymous User
Systems Engineer II at a energy/utilities company
Customer Service: Customer service is excellent. We don't have to worry when we have an issue; they are always on top...
Read full review of Okta Workforce Identity »
Anonymous User
Managing Director at a tech services company
They're pretty good. I know they're a big organization, and they have a lot of clients. So, it's a place where...
Read full review of Okta Workforce Identity »
Samarjeet Tomar
Technical Solutions Lead at a insurance company
I didn't like Okta's support. They say they have very good support, but the moment you create a ticket, they will...
Read full review of Okta Workforce Identity »
Anonymous User
Information Systems Engineer at a healthcare company
They provide a lot of support but there are still places where we get stuck.
Read full review of Okta Workforce Identity »
Anonymous User
Technology Manager at a pharma/biotech company
Customer Service: Customer service is excellent. Technical Support: Techncial support is excellent.
Read full review of Okta Workforce Identity »
JitendraInjam
IT Lead at 0
The solution's technical support is good.
Read full review of Okta Workforce Identity »
Tom Foale
CTO at Klaatu IT Security Ltd
The technical support is very helpful. They provide you with a customer success manager and they've got access to all...
Read full review of Okta Customer Identity »
ABHILASH TH
Managing Director at FOX DATA
They are very good. The Okta system engineers involved in presales engagement have sound knowledge on Okta platforms...
Read full review of Okta Workforce Identity »
RafalStas
CEO at a tech services company
I've never contacted technical support. I've only ever used web pages to assist me with questions, and that has been...
Read full review of Okta Workforce Identity »

Review 1 of 30

Technical Support

No Data Available

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