Compare Exterro vs Veritas

Exterro

Based on 9 reviews.

Veritas

Based on 336 reviews.

Latest Research

Buyer's Guide

Exterro vs. Veritas Enterprise Vault.cloud

September 2026

Exterro vs. Veritas Enterprise Vault.cloud

Updated: September 2026

Sample Customers

Exterro

Allstate, Statoil, AOL, Nike, Citgo, Target, UnitedHealth Group, Microsoft, MetLife, VISA, Oracle, American Express

Veritas eDiscovery Platform

Eversheds Sutherland, Bluesource, Transatlantic Reinsurance, NBC Universal, CMS Derks Star Busmann

Veritas Enterprise Vault.cloud

Lixil, CDCR, Windsor Foods, KM&A, Bear

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Top Industries

Outsourcing Company

13%

Construction Company

10%

University

Comms Service Provider

Financial Services Firm

11%

Construction Company

10%

Outsourcing Company

10%

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Anonymous User
Assistant Professor of Cybersecurity at a university
I have used Exterro at a couple of instances. I've used Exterro throughout my internships as a digital forensic...
Read full review of Exterro »
Anonymous User
Senior Digital Forensic Analyst at a security firm

Read full review of AccessData FTK [EOL] »

Review 1 of 2

RahulSharma8
Storage Platform Engineer at Expedia Group
Veritas Alta Data Protection's primary use case is to back up S3 buckets and EC2 instances, containers, or mostly...
Read full review of Veritas Alta Data Protection »
SunilPanigrahi
Senior Manager at a logistics company
Veritas NetBackup is successfully used on a virtual platform where we are taking VM backups for almost 88 plus...
Read full review of Veritas NetBackup »
Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
MohamedFekry
Enterprise Architect at vertowave

Read full review of Veritas NetBackup Appliance »
Nizar Radad
Head of IT Department at Qcon
My main use case for Veritas Alta Recovery Vault is to have backup for my Office 365 environment. For my Office 365...
Read full review of Veritas Alta Recovery Vault »

Review 1 of 5

Customer Service

Debarun Mazumder
Student at The Assam Royal Global University
I did not reach out for help, but the customer experience was good. I have seen positive feedback, and the customer...
Read full review of Exterro »
Anonymous User
Senior Digital Forensic Analyst at a security firm
Technical support is good.
Read full review of AccessData FTK [EOL] »
Anonymous User
Teaching Fellow In Digital Forensics And Cybersecurity at a university
I have not interacted with Exterro's customer support, and I am not sure if my colleagues have done so.
Read full review of Exterro »
Jordino Jordino
Cto at None
I have not had any need for contacting support regarding customer service.
Read full review of Exterro »
Anonymous User
Assistant Professor of Cybersecurity at a university
I am not sure if my students reached out for help because they usually reach out to me for help. When it comes to...
Read full review of Exterro »
Paolo Mitchell Perez
IT Analyst III at Federal Credit Union Bank
Technical support is good. We know the people to contact from the Exterro side. I can only think of one situation...
Read full review of Exterro »
Anonymous User
CISO at a tech services company
I rate customer support a nine. The company that provides us technical assistance is TechBiz here in Brazil. They are...
Read full review of Exterro »

Review 1 of 7

Demetris Nicolaou
Manager, Computer Division at Hellenic Technical Enterprises Ltd
I'm facing challenges with Veritas support in Cyprus because the company is not directly present here. Instead, they...
Read full review of Veritas NetBackup Appliance »
RishiPandit
Lead - Technical Services at Impetus
I used customer service and support frequently during the initial setup because I was new to the product. Veritas...
Read full review of Veritas NetBackup Appliance »
Islam Hamed
General Manager at EGPC
I would rate the technical support eight out of ten.
Read full review of Veritas NetBackup Appliance »
Sarang Nagmote
Deputy Vice President - IT at TransUnion
All is good with technical support.
Read full review of Veritas NetBackup Appliance »
Mohammad Hussain
Network Administrator at KING FAHD MILITARY MEDICAL COMPLEX
There is no local support. We have to give remote access to the support team to provide a solution to our issues. We...
Read full review of Veritas System Recovery »
Jayson Martin
Head IT Data Storage at a insurance company
The tool's support is knowledgeable.
Read full review of Veritas Data Insight »
MihaiAlexandru
Unemployed at a manufacturing company
I never personally reached out to technical support and therefore would d not be able to speak on how helpful they...
Read full review of Veritas Enterprise Vault »
Mahdi Bahmani
Solution Architect, IT Consultant at Merdasco - Rayan Merdas Data Prosseccing
Due to sanctions, my customers are often unable to use support from the original companies. I have not had any...
Read full review of Veritas NetBackup Appliance »
Stoengi67
Storage Engineer at a insurance company
For specific appliances, support is very good.
Read full review of Veritas NetBackup Appliance »
ABDUL RAHIM
Technical lead at Wipro Limited
The technical support is good and their response time is really fast.
Read full review of Veritas Access Appliance »
Muksith Thangal
Backup and Storage Specialist at a sports company
Most of the time, the technical support for Veritas NetBackup is good, but at times, you'll feel there's a gap....
Read full review of Veritas NetBackup »
Shashikant Patel
IT Manager at Canara Robeco
My company has not faced any issues with Veritas System Recovery, so we never had a reason to reach out to Veritas's...
Read full review of Veritas System Recovery »
Anonymous User
Senior Manager at a financial services firm
When needed, we open cases within our backup team. An engineer then troubleshoots the issues and responds to any...
Read full review of Veritas NetBackup »
Michael Allwin
Service Engineer at a performing arts
Technical support needs improvement. It is difficult to find a technician, or even a knowledgeable person because...
Read full review of Veritas Backup Exec »
Anonymous User
Technical Specialist at a tech services company
We are very satisfied with the technical support.
Read full review of Veritas NetBackup »
Akash Maurya
Technical Consultant (Pre-Sales) at Softcell Technologies Limited
Technical support has been great.
Read full review of Veritas Alta Data Protection »
Anonymous User
ICT-architect at a tech services company
The technical support is not bad. We have a partner contact channel, where we can log cases and communicate with...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Lead Technical Specialist at a tech services company
Technical support depends upon the person who answers the call. If they are in your time region, then you get better...
Read full review of Veritas Backup Exec »
Anonymous User
Associate at a consultancy
We have a relationship with backup support. Any engagement with technical support is very easy and quick. I have had...
Read full review of Veritas NetBackup Appliance »
Kolawole Ariyo
Senior Specialist at MTN
The technical support can be better.
Read full review of Veritas NetBackup »
Bader Hussein.
IT Specialist at Moj
The technical support is extremely helpful.
Read full review of Veritas NetBackup »
Sammy Githinji
Technical Manager at Rigor Systems Limited
We do not face major challenges because we usually get support whenever we need it. Veritas has a very good support...
Read full review of Veritas NetBackup Appliance »
Rafael Bennacchio
Data Protection and Risk IT Specialist at a tech services company
I would give technical support a rating of a six and a half out of 10.
Read full review of Veritas Backup Exec »
Anonymous User
Advisor - Solution Architect at a computer software company
Technical support is good. If we find an issue, we get in touch with their support immediately.
Read full review of Veritas NetBackup »
Anonymous User
Presales Engineer at a tech services company
Technical support is good.
Read full review of Veritas NetBackup Appliance »
Nikolay Gorbunov
Lead Engineer at a integrator
I would give technical support a rating of 8/10. They are good.
Read full review of Veritas NetBackup »
Thamer Salah
Senior Presales Consultant at OFFTEC International
Technical support from the vendor's perspective has been very proactive. They are very active in responding to...
Read full review of Veritas NetBackup »
Anonymous User
Presales Engineer at a tech services company
Not being an end-user, I have not had experience with technical support.
Read full review of Veritas NetBackup »
Anonymous User
Director
When I worked at Veritas I was technical support, so I know their processes quite well. I don't know if they've...
Read full review of Veritas Alta SaaS Protection »
Anonymous User
Presales Engineer at a tech services company
I have not had end-user experience with the Veritas technical support.
Read full review of Veritas Backup Exec »

Review 1 of 30

Technical Support

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