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Genesys vs Zoho

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Genesys
Based on 23 reviews.
Zoho
Based on 260 reviews.
Latest Research
Sample Customers
Genesys Cloud CX
1. Adobe 2. Airbnb 3. American Express 4. AT&T 5. BMW 6. Coca-Cola 7. Delta Air Lines 8. eBay 9. FedEx 10. General Electric 11. Hilton 12. IBM 13. Johnson & Johnson 14. Marriott International 15. Microsoft 16. Netflix 17. Nike 18. Oracle 19. PepsiCo 20. Procter & Gamble 21. Salesforce 22. Samsung 23. Siemens 24. Sony 25. Starbucks 26. Target 27. Toyota 28. Uber 29. Verizon 30. Visa 31. Walmart 32. Xerox
Interactive Intelligence
ABC Financial, AFAS Software, Quality Bicycle Products, CryptoLogic & WagerLogic, SERVOData, Shinsei Bank, TENAQUIP, MCAP, Visaya Knowledge Process Outsourcing Corporation, Allianz-Tiriac Asigurari, Memira
Zoho CRM
JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
Popular Solutions
Top Industries
Manufacturing Company
13%
Financial Services Firm
11%
Outsourcing Company
10%
Comms Service Provider
9%
Construction Company
15%
Comms Service Provider
12%
Outsourcing Company
11%
Financial Services Firm
9%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 4
Review 1 of 5
Customer Service
Review 1 of 22
Review 1 of 30
Technical Support
No Data Available
No Data Available
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