Zoho Recruit Reviews

I have been working with Zoho Recruit for the last two years. In the previous platform, I worked with many platforms, but within the last 12 months, I have only been working with Zoho Creator, Zoho CRM, and Zoho Recruit.

By using the live portal access of Zoho Recruit, we embed that link to our website and post it on Instagram and the Naukri platform. Once users hit the link, they can upload their CV and fill out forms, which directly get into our Zoho Recruit application.

For hiring candidates for one firm or the company, instead of Zoho Recruit, we can use Zoho Creator, which allows us to create flexible applications from scratch, similar to Zoho Recruit.

Zoho Recruit is an end-to-end ATS that covers requisitions, multi job postings, resume parsing, screening interviews, offers, and many other tools. It has strong automation features, including custom workflows, blueprints, assignments tools, scheduler, and macros to reduce manual efforts. It caters to higher volume roles, and it has a deep Zoho ecosystem where we can connect with native Zoho platforms like Zoho CRM, Zoho People, Zoho SignFlow, Analytics, Books, and Desk. The AI feature, Zia, is added for candidate matching, recommendations, and smart research that speeds up sourcing and shortlisting. The flexible customization includes career site and portal building that allows us to create branded career pages and employee referral portals, plus candidate self-service to reduce workflow. The API, webhook, and Deluge options are available to integrate with any applications using REST API calls and extend these functionalities to connect with external systems and automate custom logic, fitting my Deluge skills.

I integrate Zoho Recruit with Dynamics 360 and the Microsoft platform. For my company, we integrate with 360 for the data migration from Dynamics 360 to Zoho Recruit.

The cons of Zoho Recruit include the admin learning curve and the time needed to design and govern advanced workflows and blueprints correctly. Some key features, including advanced automations and new integration sites, are only available in higher plans, requiring careful plan selection. The reporting depth can feel limiting for complex analytics, as out-of-the-box analytics need Zoho Analytics for deeper insights. Additionally, resume parsing faces challenges with non-standard CV formats and complex table designs, which can cause mis-parsing and still require review.

Zoho Recruit is stable, and once we develop automations, it remains stable, although I am not entirely sure about reliability. It is a reliable platform because many users across different regions rely on it, and Zoho has their own data centers, so we trust it to be reliable.

I would rate the scalability of Zoho Recruit an eight. We can integrate with native platforms, which allows us to track hiring, employee details, and salary seamlessly, hence I give it an eight.

I often communicate with the technical support of Zoho Recruit. Whenever we are struggling to automate workflows or when the API call limit is reached, we directly contact technical support, providing them with our business requirements. We explain and discuss those requirements and what feasible solutions we can achieve. They support us in discussing developments and workflows, enabling features like the recurrent API call. For example, when using API calls for many records, we encounter struggles with API restrictions; once we hit those limits, the other records do not get updated. After discussing with the technical team, they provide configurations for the recurring API call option that allows us to make one hundred API calls per minute, helping us achieve the requirement with Zoho support. I would rate the technical support a ten.

Positive

Before Zoho Recruit, we were using Freshteam. I decided to stop using Freshteam because it lacks flexibility, such as the ability to upload to social media and hire many people. In Zoho, we can connect with numerous native applications easily. Once we hire a candidate using Zoho Recruit, they automatically connect with Zoho People for the employee environment, and we can connect directly to Zoho Payroll for tracking salary. If we were using another platform like Freshteam, it would only be for hiring purposes and not for employee tracking and salary tracking. That is why we use the Zoho platform for tracking multiple details in one place, and cost-wise, Zoho provides better value than other SaaS products.

I find Zoho Recruit to be a little expensive compared to other platforms. They have two editions: the Standard Edition, which is affordable, and the Enterprise Edition, which is a bit pricey.

Zoho Creator is a better option depending on the requirement. I used Freshteam, another SaaS product, for hiring people for the firm.

I have been working with my client for almost two years using Zoho Recruit, and then another client as well for approximately six months duration of the project, during which I also used Zoho Recruit for their HR recruiting employees.

For example, I have a client in HR, which means they use Zoho Recruit for recruiting. They integrate Zoho Recruit, for example, with Indeed.com and Jobstreet.com, and we connect Zoho Recruit to Zoho Projects and also to Zoho People for their hiring processes. Purely recruiting is the main process of Zoho Recruit.

For me, the integration is most valuable because it is very important to integrate third-party platforms, for example, LinkedIn, hiring processes, or hiring integrations platforms such as Indeed.com or Jobstreet.com. Integration is the most important aspect to me.

Actually, it expanded the number of people who submitted their applications because through integration, it is seamless. For example, after the integration, the job posting will go live on the website or on Facebook or any other social media application. So in a day, there will be numerous submissions. Without manual work, such as manually emailing them to apply or emailing through LinkedIn, they will automatically submit or email the saved application or hiring job details to the applicant.

It is purely drag and drop. For example, if there is any submission, it will notify the recruitment department. Then automatically, it will be connected to their calendar to schedule an interview. That is how the workflow works in Zoho Recruit.

I usually utilize Zoho Analytics for reporting since Zoho Recruit has a built-in report dashboard, so I can easily manage all applications in one dashboard. The good aspect of Zoho Recruit is that it has a built-in dashboard per organization. We can see how many are recruited, how many are in progress, how many are hired, and how many are transferred to Zoho People for hiring processes.

At the moment, I do not see any suggestions so far because my requirements for my clients are met, and there is another workaround because I also use Deluge scripting inside Zoho. I am currently happy with Zoho Recruit. It is built-in specifically for recruitment, so if I want to customize some things, that is where Zoho Creator will come into the picture. For now, I am happy using Zoho Recruit because it is user-friendly in terms of UI, and there are no issues from my end.

There is still room for improvement. I rate it seven because of my good experience with Zoho Recruit while implementing my client's requirements. Up until now, they are using it and they are gaining good results. They are not calling me for technical problems, which means it is properly working from their end. For me, I am comfortable with the UI, but if they want to improve it, for example with a design like Canva, then that is something I could suggest. Additionally, integration with AI would be beneficial. I know there is Zia, but it would be good to integrate some AI that is more commonly used such as ChatGPT. Although it will cost to integrate ChatGPT with Zoho, it would be a good outcome.

I have been using this solution just this year.

So far, it has produced good results throughout my entire experience because it depends on how you develop the system. It is about the integrations and the workflows that you create. It is not just about the posting or the templates, but how you develop the system internally. The team inside the organization are currently using Zoho Recruit that I have implemented for them seamlessly. There is less manual work and more integrations so that they can accomplish more with their work and less on automations.

I do not usually contact customer support. At first, I did not, but right now, I am doing my best. If there is any problem, I will solve it on my own and with my own resources. I do not rely on the technical support because they do not always fully understand the issue and they also rely on their Deluge developer. Most of the time when I call technical support, sometimes I do have some helpful technical support during the evening. However, right now, as much as possible, if I have my own solutions, I will implement them. There are so many resources available, especially with GPTs and other AI tools that can help, so I rely on those.

Positive

The first thing that comes to my mind when developing a system from scratch is that I need the business process from the client so I can create my own business process using Zoho applications, especially Zoho Recruit. However, the challenge is if the client or the company does not have any business process to provide to me, that becomes a challenge. There will be many meetings and brainstorming sessions with the owner, recruitment team, or HR department to understand their requirements. This will cost time for me to develop, and then I will not develop in a live system. I will do it in the sandbox system. We will start from the small components, for example, a form, and we will integrate that one with platforms such as Facebook for testing. If after testing it is successful and the client is satisfied, then that is when we will deploy it in the live system.

For example, after testing, sometimes there are some delays with data syncing inside Zoho Recruit, but that is normal within the system. It will take seconds to display rather than minutes. Additionally, for notifications in a workflow, sometimes you need to go back and review what will happen. The most challenging aspect is the brainstorming process. If it is finalized, then it will go live. After that, one of the HR department members might say, "I would like to add this one," so I need to go back and edit or add to a form. That is a bit of a challenge because you need to go back and forth, brainstorm again, test again.

It is pricey, but it is worth the price. It depends on the requirements of the client. Zoho Recruit is solely for the recruitment process tool within a business. However, the good aspect is that although it is pricey, it is worth it. It also depends on how much the organization uses the application. If you use it daily, then there is no problem with the cost that is spent. However, if there is less use at the moment in your company, then that becomes a lost revenue.

For my clients, using Zoho Recruit means they will not be worried about finding people for a specific role. Through Zoho Recruit and its integrations, they can post a job using Zoho Recruit and it will automatically go live. Then in just a matter of minutes, there will be new submissions, and automatically via workflow, it will be connected to the Zoho calendar or to Calendly or any other calendar that will be connected to Zoho Recruit. Then it will notify the recruitment department and, of course, the boss.

Based on my experience, I would suggest Zoho Recruit for my other clients or for any other people that are looking for a recruitment tool. Apart from the UI being very friendly, the workflow and the integrations are excellent. For example, Zapier, Calendly, Jobstreet.com, and any other applications such as LinkedIn are linkable in Zoho Recruit. It is just drag and drop, but if there is any problem with the integrations, there is minimal issue in Zoho Recruit. You can code that using Zoho Deluge scripting. It is reliable because from my past client during COVID times and until now, they are using it, which means it is stable and reliable. They are generating revenue, and Zoho Recruit has helped them minimize manual work such as emailing applicants and doing follow-ups and interviews. I rate Zoho Recruit as a seven out of ten.

We used Zoho Recruit for applicant tracking. We would leave it at the job board for a job post and then create applicant tracks with candidate screening, interview notes, and hiring manager notes. We eventually created an API connection in order to route higher candidates into the HR portal.

During the time we were using Zoho, we were around 100 employees. We were able to create a system where we could add pre-screening questions or add reviews to candidates and make things a little bit more transparent. When it came to the hiring process, Zoho Recruit helped in terms of bias removal by providing the blind screening functionality. It provided a way to have more accurate and fair reviews, and better history capture for auditing purposes.

Zoho has the ability to screen out and and track passive candidates, which was also nice. As we had jobs open up, we would be able to find candidates that we liked but who were not a good fit for a previous position. It made it a lot easier to reach back out to them through the passive candidate functionality.

One of the features that I really like is that it's very administratively user-friendly. It is easy to add new managers into the system. It's very easy to switch and add regional capability, for instance. Zoho has put a lot of time into the administrative side to make it functional, which was a huge highlight for me and my team.

Zoho's reporting functionality is good. It is easy to run lists in Excel, including dashboard reports, to determine if we are hiring accurately. We were able to tweak and improve our recruitment and hiring functions.

Candidate filtering is a little cumbersome. I would love to see all the design and effort Zoho put in to the administrative user experience also be applied to the manager experience side. Quite a bit of filtering has to be done to get to what you want. Also, you can't get through many candidates because Zoho Recruit has a cap on how many candidates you can view at a time. If you've got hundreds of candidates per job, you may have to scroll through 10 pages.

It would be great to be able to expand the number or have the ability to customize reports for candidate applications. It would save recruiters and hiring managers so much time. It would great to have an import function to have mass reviews instead of individual candidate reviews. Being able to do very quick reviews and then be able to upload them when there are hundreds of applications would be incredibly user-friendly.

We had a bit of trouble getting the API speed connection. If Zoho is able to have more open source functionality in integrating with other HR or payroll systems, it would be great. Then, we would be able pull all that information much faster instead of depending on the slightly cumbersome API connection.

Also, Zoho was another system for managers to keep track of and navigate when our organization grew from 100 employees to 280 during the early part of 2022. We found that managers would often get lost and wouldn't follow-up in a timely manner. As a result, we ended up moving to Paylocity because it was a one-stop shop.

I started using Zoho Recruit in January of 2020.

Because it is a cloud solution, we have not run into any issues with stability. Other than scheduled downtimes for routine maintenance, it has been steady.

The scalability is good when you're going from small to medium, for example, from zero to 250 employees. If you're scaling from 250 to 1000, it is going to be more difficult. You would need a decent amount of administrative, HR, and recruiting staff. Zoho Recruit would require quite a bit of mapping work to make sure that you're growing the program well and that you're including the right amount of educational materials and communication. You would be adding systems into it at that point and may run into limitations. You may also discover that you do not have enough administrative support to run Zoho Recruit along with other programs.

For initial and large scaling, Zoho Recruit is a great program, and I highly recommend it. However, if you're in the middle range, it's much harder to scale with it.

Zoho's technical support staff were helpful during our transition from Zoho to Paylocity.

The initial deployment is straightforward, but you do need to spend some time upfront with configuration.

It would be great if Zoho provided more system training. They have good admin and one-on-one training, but more training videos and documentation would be helpful so that HR teams do not have to spend a lot of time ensuring that managers are comfortable using Zoho Recruit. I would rate the deployment process at seven on a scale from one to ten.

We implemented it with Zoho's help.

Zoho Recruit is an affordable solution in comparison to BambooHR and costs relatively the same as Greenhouse implementation wise. It costs less than $100 per user. Large organizations will be able to get enterprise pricing, and Zoho is transparent with their pricing.

If you're evaluating Zoho Recruit, test their demos from the administrative side, management side, and candidate experience side. Make sure you have your must-have list and the nice-to-have list, and keep them separate so that when you are evaluating the solution, you can make sure that you're keeping the top priorities in mind along with the cost.

Think in terms of manpower especially on the implementation team and whether they have the time and the energy to deploy the solution. See whether you can add an extra 20% of capacity without requiring testing to see if it worked.

Get buy-in from your users and have your hiring managers test Zoho Recruit. Have them participate as candidates and as hiring managers before you get too far into the implementation period. What we liked about the Zoho launch is that Zoho was very flexible. They were willing to let us take an extra two weeks to add another user because we wanted to get full buy-in or get testimonies from our hiring managers as use cases. Don't be afraid to ask for more time because your focus is long-term success and not a short-term run.

Overall, I would rate Zoho Recruit at seven out of ten.

We are primarily using Zoho Recruit for recruitment. It works like an Applicant Tracking System or ATS and has different stages during the recruitment cycle. It gives us the candidate resumes, and the interview panel reviews them through Zoho. The interviews and tests are scheduled automatically through Zoho. It also automatically emails the candidate, the interview panel, or anyone involved in the recruitment cycles.

There are two features I love in Zoho Recruit. The first one is mass customization. I can customize the blueprint how I like, add some steps I want to include, and schedule a date and time to send the emails. I can also use a lot of templates. Secondly, the best thing about Zoho is the customer service. Whenever I have an issue or want to upgrade something, I text them through Zoho, and they respond within 40 seconds.

I would like them to improve their UX and UI. The front screen or the home page is dull. The tools in the marketplace have flashy home pages and a very funky style. I think that's one area that they can improve. 

In the future, I would like an option to integrate Zoho by default with other tools, specifically the HR tools. I would love it if I could convert the candidates directly from Zoho. That would be a huge help. They have a paid extension, but it doesn't work well during the trial period. 

I have been using Zoho Recruit for about four years.

Zoho Recruit is a stable solution. In four years, we have never had any issues.

Zoho Recruit is a scalable solution. We have about 40 users in our organization.

On a scale from one to ten, I would give scalability an eight.

Customer service is excellent. They respond immediately and resolve issues instantly as well. Whenever I have a problem or want to upgrade something, I text them through Zoho, and they respond within 40 seconds.

Positive

The initial setup was straightforward. Implementing this solution wasn't difficult for a non-technical person like me. I made a few mistakes, but they helped me through the process. It took about three weeks to implement this solution.

I set up this solution by myself.

I think it costs about $40 per month for a recruiter account. It comes with ten free accounts. It's well worth the money we are paying.

We were looking for an automated tool for ATS, and we shortlisted many tools. Some of them were local, and some of them were international. One of our clients recommended Zoho Recruit. Zoho was quite simple and user-friendly, and that's why we selected the tool.

I always recommend Zoho Recurit to friends and a lot of other people. I tell them it's easy to install and that Zoho provides good customer service.

On a scale from one to ten, I would give Zoho Recruit a nine.

Our company utilizes Zoho Recruit for the recruitment process, which is integrated with Zoho People to handle onboarding and other steps. This is an internal system.

From the very beginning when we post a job, we are able to integrate with multiple platforms, such as LinkedIn, through Zoho Recruit. When a potential candidate clicks on the post, they will fill out the Zoho Recruit forms and all their data will be stored in our system. We have multiple modules, such as the interview module and job posts, that help us to hire. We can also filter out CVs based on keywords, such as software engineer and database engineer, depending on the job posting.

Zoho Recruit offers an all-in-one onboarding solution from start to finish. The solution provides the ability to integrate with other Zoho apps, allowing us to automate the hiring process. This can include sending job offer letters and creating IT tickets, as well as integrating with Zoho People for onboarding new hires. On their first day, employees can easily review all relevant documents, welcome notes, and more. Zoho Recruit's flexibility makes it the perfect solution for any onboarding needs.

Zoho Recruit could benefit from increased flexibility and customization when creating and sending offer letters to new recruits. I would suggest introducing more flexibility into the offer letter process to make it easier to customize and better organized than other processes.

I have been using the solution for six months.

I give the stability an eight out of ten.

I give the scalability an eight out of ten.

The support team's responsiveness and quickness proved invaluable when I was integrating Zoho Recruit with Zoho People. We had a script and workflows in place but encountered issues during the process so we had to reach out for assistance. Fortunately, our issue was resolved quickly. Currently, they are not quite as responsive as they once were. In the beginning, they were very quick to respond and resolve issues. However, over time, support tasks have become slightly delayed.

Neutral

The user-friendly and intuitive interface makes the initial setup process simple and straightforward. This is a great advantage.

The complexity of assigning access rights depends on the size of the company. In a well-structured company, access rights must be assigned according to an individual's position. For example, the head of human resources should be granted access rights according to their position while other human resources staff should be granted limited access rights. The process of assigning access rights can be time-consuming if the company has a complex structure.

We have done the implementation and customization ourselves since many of the functions can be adjusted and added according to our needs. As users become more familiar with the system, they can complete the tasks independently.

The cost of each user depends on the size of our user base. I'm not sure of the exact amount incurred by each individual, but the more users we have, the higher the cost. The cost is worth the solution.

I would rate the solution a seven out of ten. While there are some things that need to be improved, the integration of multiple apps could be better and the documentation could be more detailed. Additionally, there is flexibility to add custom modules and reporting capabilities that enable analytics of job openings, interviewers, and candidates. All in all, Zoho Recruit is a great product to start the recruitment process.

This solution is subscription-based, meaning we need to pay in order to use it. We interact only with the front end, while the backend is hosted on the cloud and we do not have access to it. Zoho Suite is an interactive database that allows us to store records of people and multiple modules. We can customize it to our needs and it is similar to using Netflix.

We have around 40 people including ten HR people using the solution in our organization.

We already had subscriptions for Zoho One, which gave us access to multiple apps such as Zoho CRM, Zoho Creator, and Zoho Desk. This was why we decided to try out Zoho Recruit and make use of it for our company processes.

I would highly recommend the use of automation for multiple tasks for its time-saving benefits. It may take some time initially to get the system set up, but it will pay off in the long run as we will have a clearer picture of the system and the process the solution will be used for. Once the system is set up, most tasks will be automated, so HR will no longer have to worry about them.

We are using Zoho Recruit for all of our hiring processes, such as accepting candidates, publishing a job, processing the candidates, and interviews.

The most valuable feature of Zoho Recruit is I can compete with the larger vendors in the business. I am constantly changing the configuration and the solution adapts to my needs.

Zoho Recruit could improve in the ease of use because you need to know how to do scripting or coding to receive some of the functionality in the back end. For example, AI and automation need scripting and coding. 

In a future release, it would be a benefit for Zoho Recruit to have a financial module for doing tasks, such as invoicing.

I have been using Zoho Recruit for approximately four years.  

The stability of Zoho Recruit is 100 percent.

Zoho Recruit is a highly scalable solution.

We have approximately eight users using this solution in my organization.

The support from Zoho Recruit is extremely efficient. I can chat with them online and they are responsive.

I rate the support from Zoho Recruit a ten out of ten.

Positive

The initial setup of Zoho Recruit is of a medium to difficult level. 

I rate the setup of Zoho Recruit a seven out of ten.

The more you scale the solution the more it will cost. If you want the vendor to do the implementation or migration there are extra fees.

The price of the solution is approximately $35 per user.

We chose this solution because of the price compared to other solutions in the industry.

I would recommend others when using Zoho Recruit to do as little customization as possible.

I rate Zoho Recruit a nine out of ten.

The solution has good support, the price is right, and has comprehensive features compared to other solutions in the market. 

We primarily use the solution for recruiting. 

The product is very user-friendly, We find it very easy to navigate.

The solution is pretty stable.

We find the product to be scalable. 

The installation process isn't very complicated.

The product does have a lot of great, useful features. 

The pricing could be a bit more reasonable. 

I've been using the solution for about a year at this point. It's been a while. 

The stability of the solution has been good so far. It doesn't crash or freeze. there are no bugs or glitches. It's reliable. 

The solution can scale. If a company needs to expand it, it can do so with relative ease. 

Right now, I am using the product myself, however, at my previous organization, around 100 people were actively using it. 

I've never contacted technical support. I cannot speak to how helpful or responsive they are in general.

The initial setup is not complex. It's pretty straightforward and simple to do. A company shouldn't have any issues executing on deployment. That said, I cannot remember how long it took to actually set up and get up and running.

I handled the implementation myself. I didn't need the help of an integrator or consultant. 

The cost could be adjusted. We'd like it to be a bit less. 

We pay a licensing fee on a monthly basis. 

I did evaluate other options before choosing this product. I had this suggested to me and decided to use it and I ended up liking it. 

I'm a customer and an end-user. I don't have a business relationship with Zoho.

I do not think that I am using the latest version of the solution. My understanding is that it is an older version, however, I can't speak to the exact version number off hand. 

I'd rate the solution at a seven out of ten.

I'd recommend the solution to other users and companies.

We use it for the recruitment database.

The CV parsing feature is the most valuable. It can parse resumes for the database. 

It is easy to deploy, and it is also stable and scalable. Its support is also good.

Its automation is currently complicated, and it could be better. The biggest problem is that their instructions, videos, and documentation are terrible. These should be improved.

I would like to see an email tracking feature and an option to find email addresses and leads.

I have been using this solution for one year.

It is stable.

It is scalable. You can add as many users as you need. There isn't any limit.

I have contacted them many times. They are good, helpful, responsive, and efficient, but the documentation and videos are terrible.

I have used other solutions in the past. Zoho has more advantages.

It is pretty straightforward. It took an hour to be deployed.

I implemented it myself. It doesn't require any maintenance.

It is in the middle price range. Everything is included in the price.

I would recommend this solution to others. I would advise others to not customize it too much.

I would rate Zoho Recruit a seven out of ten.

I primarily used the solution for finding candidates or finding clients. Basically, I just used it as a normal CRM. 

The solution improved my organization the way any CRM solution does. It helped organize everything.

What I liked about it, was mostly the support you could get. If you had some issues, you'd call them, and they'd call you back, and they stay on the line as long as you need them to in order to resolve any issues. I'll use Zoho again at some point simply due to this aspect.

The solution is pretty simple to use.

The pricing seems to be very reasonable.

The stability never gave me any issues.

There's a bit of a learning curve. Ultimately, I knew another solution better and I didn't have the bandwidth to learn another completely new system. That said, if I gave myself three weeks to learn it, I probably would have been fine.

I only used the solution for something like 40 or 60 days It was only for a trial run. I don't have too much experience with it. I used it in the last year.

The stability is very good. There are no bugs and glitches that I can recall. It didn't crash or freeze. It was very reliable, and pretty much issue-free.

I'm just a one-man shop. I didn't really test the scalability.

The technical support is amazing. They're really great at what they do and I was very satisfied with them. They call you back very quickly and stay on the phone with you until the issue is resolved. 

I've moved to Crelate. They're both great. The only reason I went with Crelate, is due to my learning curve. I had been using it for two and a half years. I probably paid twice as much, however, due to the learning curve, I didn't want to have to learn anything over again. If I had more time, if I had to do it over again, I probably would've stuck with Zoho.

I used to use Oracle, and I found it to be very difficult. I've also used Salesforce in the past. Both of these products were used when I was with different companies.

I primarily used the free version of Zoho when I did use the solution. I basically just used it to give it a trial run. That said, I recall the pricing being very reasonable. It's not overly expensive.

I'm a pretty small company. I'm basically just a one-man shop.

When I was trying the solution, I was using the latest version.

I'd recommend the solution to other organizations. It's pretty great. Overall, I would rate the solution nine out of ten. If I had to do it all over again, I would have chosen to implement this product.

I'm a recruiter, and my whole company runs on Zoho Recruit. We use it completely from beginning to end, and the full cycle of recruitment happens in Zoho Recruit.

It is an online tool, and we completely use it online. We are using the Professional version.

The benefit is that my clients get candidates quicker from me. There is a portal for clients and candidates, and I can customize it. My clients are able to log in and kind of rate, comment, and approve or reject people they've seen for interviews. The resumes of the candidates are up, and the clients can reject or approve submitted resumes on their own. They can go and have a look at the history of a candidate. They've got access to all this.

The customization and automation features are the most valuable. for instance I am able to add candidates to the system in many different ways - Directly with a click from social media sites or job boards, from within outlook or Gmail, my career pages, LinkedIn, Facebook. I can upload zip files containing thousands of CV's, or import data from csv files or backups.  There are browser plugins for almost any use case ad if not you have access to write your own application and integrate that into zho recruit.  

It also has good security, mine is setup so that I can't log in without scanning my fingerprint on my smartphone.

It lacks the functionality for finalizing the process when a successful placement is made. There is no invoicing. It is missing the functionality for setting the placement and a start date. 

I do permanent placements as well as contractors, but it is not really geared towards contractors. So, I have to have a separate solution to manage contractors, timesheets, and things like that. It is just a bit of a pain.

It is not as simple as some of the competitors, but it is far more able. There is a lot more to it, and it does a lot more than what any of the competitors currently do, which makes it a little bit more complicated to use, but it is easy enough. None of my staff have any issues.

In all such solutions, you have to feed more than what they give you. It is a database at the end of the day, and I would like it to give me things. I would like to load a lead or get someone to just load leads all day, and I would like it to come back to me and say, "There's this position that you've loaded, and these candidates match. Can I send it?" I'd like it to be a little bit more proactive and feed me as much information as I feed it.

It is stable.

I'm able to upload thousands. I can do thousands of candidates at a time. If I've got multiple CVs, I can put 200 CVs in a Zip file, and I can upload them all at once, and it passes them all and puts them in the database. I don't think there are limits in terms of scalability.

There are five users at the moment. We all do recruitment except for our MD, who kind of uses it to manage, control, or get a bird's eye view of what's happening. We use it from beginning to end. When we look for a candidate, we first look in Zoho Recruit. If the candidate is not on Zoho, we put it on Zoho, and we entirely manage that candidate's placement from Zoho.

Their technical support is outstanding. Zoho's got something like 50 million customers. I've never had to phone them. I email them, and the same day, without fail and 100% of the time, I get a response and a resolution. I've got five users, and they all are very impressed.

It is a start-up, so we started from scratch, but before that, I've used many solutions. I've been doing this for 15 years, so I've used multiple solutions, such as Placement Partner and Bullhorn. I've also picked up and demoed just about all of them. 

Zoho is by far the most comprehensive, and it does all the bits and pieces. There's no one solution that can do 100% of it. Zoho is as close to it as possible. Bullhorn is great, but it's not customizable at all. Any changes that you want to make or customization you want to make, they have to do them for you, whereas Zoho has got APIs. You can literally write the program and connect it.

It is straightforward. I haven't had to get any customization. It is literally just going online and configuring it a bit to be personalized or customized to your business. It is off-the-shelf. You put your logos and things like that. 

We were a startup at the time, so I didn't have to move from an existing system. We started from scratch. There was no real deployment. We just had to get in and do it. I did it all myself. It was up and running completely within a month. I had set up the recruitment, workflows, templates, and emails for the entire company. It does everything. My emails go to it. Within a month, I had everybody trained and running a new system, working with it, and doing recruitment on the system.

I have seen ROI from using this solution. Being a small start-up agency, I don't have to employ a typist. I don't have to employ an administrator. I don't have to employ somebody to manage the process. I manage people, and I don't have to manage the process. 

In terms of cost, Zoho is by far the most reasonable for what you're getting. You get the option of monthly or yearly price. It is one cost per person for a license, and it is reasonable. My solutions are $50 per person per month.

I would absolutely recommend this solution. I would advise others to try and keep it as standard as possible. Keep it simple, and try to make as few customizations as possible. The biggest lesson that I have learned from using this solution is that you can't do this business without one.

I would rate Zoho Recruit an eight out of ten.