Zoho Analytics excels with features like web-based graph generation, intuitive dashboard creation, seamless data integration, and extensive visualization options. It simplifies complex reporting through automated pivot tables and SQL functions. Users enjoy embedding and sharing capabilities, as well as strong technical support. The AI features, notably Zia, enhance data analysis efficiency. Users appreciate easy database setup, flexible API integrations, and scheduling of reports while valuing integration with Zoho CRM and other platforms. These aspects significantly enhance the analytics experience.
- "We track the sales funnel and set up graph charts and bar charts to analyze the number of leads received in the previous month compared to current leads, helping us figure out and analyze which campaigns are performing well."
- "We find Zoho Analytics easy to use, making it very beneficial for our operations."
- "The tool's most valuable feature is its dashboard."
Zoho Analytics requires enhancements in graphical options and a more user-friendly interface. Data integration and manipulation need refinement, such as simpler methods for cleaning and copying data. Improvements are necessary for SQL debugging and query building. Users express dissatisfaction with slow service response and pricing complexity. Limitations in formula handling, API calls, and external data connectivity are noted. Enhanced customization for white labeling and more advanced analytics and AI features are needed.
- "The analytics plans are very complex because they depend on the users, while other Zoho plans operate on a per-user basis."
- "The analytics plans are very complex because they depend on the users, while other Zoho plans operate on a per-user basis."
- "The improvement needed is regarding the number of API calls. Currently, Zoho Analytics only allows us to update data hourly. It would be much better to have updates more frequently every half an hour."
