Domo and Zoho Analytics compete in the business intelligence category. Domo seems to have the upper hand with its comprehensive ETL capabilities and user-friendly interface, making it well-suited for varied business needs.
Features: Domo excels with its comprehensive ETL capabilities, Magic ETL feature for simplifying complex data transformations, and flexible custom connector creation. Zoho Analytics offers automated pivot table creation, seamless integration with other Zoho products, and an intuitive report builder.
Room for Improvement: Domo users report issues with slow visualizations and limited chart options. There is also a need for improved real-time data integration and better dashboard customization. Zoho Analytics could enhance formula handling, expand API connections, and improve data visualization features.
Ease of Deployment and Customer Service: Domo provides diverse deployment options including on-premises, public, private, and hybrid clouds. Its technical support is appreciated but could benefit from faster response times. Zoho Analytics also offers comprehensive hosting options but receives criticism for inconsistent customer service in resolving data refresh issues and initial technical support.
Pricing and ROI: Domo is considered expensive but offers significant ROI, often justified by its comprehensive features. Its flexible pricing model accommodates different user needs. Zoho Analytics is seen as more cost-effective with competitive pricing plans, especially for smaller businesses, and delivers positive ROI through integration with other Zoho products.
While they eventually provide the correct answers, their support for smaller customers could be improved.
Sigma, which is written for Snowflake, scales more easily than Domo.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Domo is expensive compared to other solutions.
I have been using it for four years and have been able to extract the information I need from it.
Domo is a cloud-based, mobile-first BI platform that helps companies drive more value from their data by helping organizations better integrate, interpret and use data to drive timely decision making and action across the business. The Domo platform enhances existing data warehouse and BI tools and allows users to build custom apps, automate data pipelines, and make data science accessible for anyone through automated insights that can be shared with internal or external stakeholders.
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Zoho Reports is a powerful, easy-to-use and highly scalable cloud-based reporting and business intelligence platform for small to medium-sized businesses. Its flexible pay-as-you-go pricing model and scope for customization allow businesses to tailor it to their unique needs.
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