Zoho Analytics Reviews

We moved the data from Zoho Creator to Zoho Analytics and created reports. 

The tool needs to improve analysis and add more features. 

We used the solution to work on one project. 

I would rate the product a seven out of ten. 

My company has 18-20 users for the product. 

The tool's setup is easy and it is deployed on the cloud. 

I would rate the solution a seven out of ten. 

I used the product for dashboarding features and generating real-time reports while working with a travel company.

Zoho Analytics's most valuable feature is the ability to provide excellent analytics through a single platform.

The platform's pricing needs improvement.

We have been using Zoho Analytics for four years.

The platform crashed a few times. Comparatively, Qlik Sense was more stable.

Zoho Analytics could be more scalable, similar to Qlik Sense.

The initial setup process is more straightforward than Qlik Sense.

The product is expensive. However, it is more affordable than Qlik Sense.

I rate Zoho Analytics an eight out of ten.

I mainly use it to visualize data related to the education sector. Our company is giving service to a university. They have around five users, but they are using it as consumers. They don't analyze. I analyze, and I publish a dashboard, and they consume the dashboard.

It is available only on the cloud. Zoho provides the service as Software-as-a-Service, and there is no desktop application.

Something very useful in Zoho is the integration between Zoho Analytics and other applications produced by Zoho. They have multiple applications that I can use, such as Zoho Creator and Zoho DataPrep. Zoho DataPrep is for data preparation and cleansing, and there is a very tight integration between Zoho DataPrep and Zoho Analytics, and Zoho Creator and Zoho Analytics. This integration helped me a lot in many projects in which I needed to use three products from Zoho; Zoho Creator, Zoho DataPrep, and Zoho Analytics.

What I like the most is the flexibility of creating dashboards. I don't need to have a desktop application. I can do it on the web as a Software-as-a-Service. It is fully web-based.

I also like the way it integrates with APIs and external sources, just like Tableau. I also like multiple or a variety of visualizations that they have. They are constantly providing more visualizations. 

I like the way I can share dashboards and embed dashboards. I normally use embedding. So, I create a dashboard, and I embed it into specific websites. Sharing of the dashboard is seamless, and it is easier than any other visualization platform, even Tableau.

I like their technical support. They are very responsive.

They should provide white labeling with a cheaper option. I know they have a white labeling feature in which I can white label Zoho Analytics with my company theme, logo, and URL, but it seems a little expensive. If they can make it cheaper, it would be great. The same is applicable to Tableau.

Some APIs are not available for connecting to external data. Tableau provides a bigger variety of external data sources that I can connect to than Zoho. I want Zoho to allow for more connectivity to external data, like Tableau, so that we can connect to more data sources.

I have been using this solution for four years.

Their support is excellent, and they are very responsive.

It is seamless because I don't need to deploy anything. It is a Software-as-a-Service, so Zoho provides me with an account, and I use it as a Software-as-a-Service. I don't need to deploy anything.

It is very reasonable, and it gives me a good return on investment. Compared to other tools, it is the best choice in terms of pricing.

I would rate it a nine out of 10.

We can create advanced-level reports with the tool. We can get data from different Zoho applications and also from other third-party applications. We can create schedules for syncing data from third parties to Zoho Analytics. We can also use table queries for getting data from more than one table. 

We use Zoho CRM and Zoho Analytics helps us to check reports on a daily monthly or yearly basis. 

I like the solution's Query Table feature which helps me write SQL queries. We can get data from different tables and then use it to create reports. 

I would like to add data directly to Zoho Analytics. 

I have been working with the product for one year. 

The tool is stable. 

I would rate the solution's scalability a seven out of ten. 

We have deployed the product on the cloud. 

Zoho Analytics is a good investment. 

The tool's pricing is similar to other Zoho applications and is affordable. 

I would rate the solution an eight out of ten. 

We use Zoho Reports for process, organisational analysis, and improvement. This means bringing in different data related to an organisational process and structure, including roles, responsibilities, systems, data, etc. We use the visualisations to identify trends and outliers in the data which helps us to find improvement opportunities.

Zoho Reports makes it easier and quicker for us to create insightful visualisations. It is much easier than downloading the data, then wrestling with Excel. The interactive visualisations can be shared very easily with colleagues and customers. It has made things easier and allowed us to deliver more value to our customers.

The report builder is very simple to use, and is one of the most intuitive that I have used. It is not as comprehensive as some, especially the more expensive tools, but that is the beauty of it; the simplicity. The integration interface is very easy to use and allows you to directly connect to a variety of APIs.

It would be great to have more user input fields which can be used on dashboards. For example, variables or sliders that can be used to change assumptions which have been made in the analysis. 

Some more graphical options would also be great.

We have seen a couple of bugs, but they were resolved very quickly. We found information on the bugs in the support portal.

Our usage is fairly limited in terms of the amount of data that we use.

There is a good support portal. Questions are answered quickly. Their team is happy to jump on a WebEx to help you out, if necessary,

I have used TIBCO Spotfire and Qlik Sense in the past. Both are great tools, but cost was the main factor, and Zoho Reports did everything that we needed.

The initial setup is very simple. Although, if you need to do more than the most basic reports, then a knowledge of SQL is useful.

We implemented using an internal team.

An exact ROI is hard to calculate. However, we have definitely made sales that would have been much harder, or unlikely, as a result of the speed with which we were able to prepare comprehensive analysis.

I would recommend looking at your usage and whether the Zoho One license model would work for your organisation. It is very cost effective if you use other Zoho tools.

Only previous used tools and MS Excel.

Setting it up is pretty easy.

The artificial intelligence capabilities that Zoho Analytics provides gives customers excellent insights into their business. It provides insights into leads, information about the team and about various sales activities. 

The graphical representations in the form of charts is excellent. The portal offers flexibility where a customer can summarize reports based on their requirements.

A higher degree of artificial intelligence could be included in this solution. The data and overall insights could be improved. 

We have been using this solution for four years. 

This solution is good for small, medium or large companies. It is suitable for users of all levels and can provide insights for all departments. 

The customer support team for this solution are knowledgable. I would rate them an eight out of ten. 

Positive

We use our own technical team for deployment and the setup is straight forward. We can access the solution through Excel using laptops iPads, desktops and phones.

The time it takes to deploy Zoho depends on the use case. It ranges from two days to six months. 

This solution is reasonable as far as pricing is concerned.

Zoho Analytics is a robust solution that is easy to use. The kind of features they provided in the winter release last year was excellent. It's user friendly and dynamic dynamic.

I would rate this solution a nine out of ten. 

We use this solution for report generation.

The front end of this solution including the graph generation using SQL has been most useful.

The customer service and support for this solution could be improved by faster response times.

We have been using this solution for two and a half years. 

This is a stable solution. 

This is a scalable solution. 

I have received technical support from Zoho Analytics and they are very easy to access and respond quickly.

Positive

The initial setup is straightforward. 

I would rate this solution an eight out of ten. 

There were some small things that were a challenge to learn (e.g. accessing data sets to make charts with once they were uploaded), however overall the product was fairly easy to use.

Being able to work on data sets and charts with multiple people, as well organize data into separate folders were both helpful features for working with a team. The ability to create summary views with multiple filters that could be manipulated was also very helpful for making data easy to retrieve and communicate to others.

This product was used to create a Capacity Report, with most of the work being done by people with limited data experience (or whose experiences were from long ago). Unlike other data programs, Zoho was fairly intuitive and allowed us to get started on our work with minimal training. It also allowed us to keep large amounts of data organized and retrievable once we were ready to write the report.

I remember that cleaning up data was a challenge, and on several occasions we had to upload data sets again after making changes in another program. The pivot tables also took little bit of time to get used to, particularly when choosing which variable to put where and which functions to apply. One feature I wish Zoho has was a tool to determine statistical significance, which would have made analyzing data easier, although I think this is outside what the program is intended for.

From May 2014 to August 2014.

I don't remember even needing to use customer service so I cannot comment here.

Zoho had a lot of great tutorials to get us started right away without going through lengthy written out "how to" guides online. The language used in these videos was not super specialized and could be understood by someone with minimum data experience.

We did not work seriously with another solution prior to choosing Zoho.

The initial setup needed to start working with a data set took some time, but challenges encountered never seemed insurmountable given the resources provided by Zoho. For example, learning how to manipulate data in different kinds of tables took some time but with after playing around some with the different options, it was easy to get the program to do what we needed it to do.

I am not entirely sure but I am fairly sure we did not use a vendor.

I am fairly sure we purchased the $50 per month standard option.

In addition to Zoho, we also considered using Google Fusion tables, SPSS, and Crystal Reports. (I know, these are all very different kinds of data programs, but we were still figuring out our needs!) Unfortunately, the charts on Fusion tables were not as user-friendly Zoho's and we could not upload enough cases for our needs. SPSS was out of our price range and required too much training and know-how. I honestly can't remember the exact reason we did not use Crystal Report.

I imagine that someone who is much more data-literate than myself would find this product limiting. However for someone with little data experience this was a convenient solution with many user- friendly features and options for sharing data among team members and making data accessible and communicable.