Compare Infor vs QPR Software

Infor

Based on 116 reviews.

QPR Software

Based on 7 reviews.

Latest Research

Buyer's Guide

Infor dEPM vs. QPR Metrics

February 2026

QPR Metrics vs. Infor dEPM

Updated: February 2026

Buyer's Guide

Infor dEPM vs. QPR Metrics

February 2026

Infor dEPM vs. QPR Metrics

Updated: February 2026

Sample Customers

Infor dEPM

DAB Group

QPR Metrics

Eneco Group, Aalto University

Popular Solutions

8 reviews

0 reviews

9 reviews

0 reviews

0 reviews

0 reviews

Top Industries

Manufacturing Company

17%

Computer Software Company

Comms Service Provider

Healthcare Company

Comms Service Provider

Outsourcing Company

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Eugenio Santos
IT and processes re-engineering manager at a manufacturing company
I use Infor LX for the manufacturing business at our plant. I mainly use it for operations such as purchasing,...
Read full review of Infor LX »
Umesh D
Vice President, Delivery at a computer software company
Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into...
Read full review of Infor M3 »
Anonymous User
M3 Principal Consultant at a computer software company
I work exclusively with governance and Infor ION, along with some add-on products such as FactoryTrack and quotation...
Read full review of Infor ION »
Anonymous User
Project Manager at a aerospace/defense firm
We are using ERP to manage all our business processes.
Read full review of Infor LN »
Adeel Ansari
Project Manager, Program at a manufacturing company
I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One...
Read full review of Infor CloudSuite »

Review 1 of 5

Anonymous User
Director at a consultancy
We use the software for our managing of IT procedures. We are consultants and manage the product for our clients. I'm...
Read full review of QPR ProcessAnalyzer »
Anonymous User
Co-Managing Partner at a consultancy

Read full review of QPR Metrics »
Anonymous User
Solution Architect at a comms service provider

Read full review of QPR ProcessDesigner »

Review 1 of 3

Customer Service

Joshua Rajeeva
Managing Director & CEO at a tech services company
The solution's technical support team is helpful but could be even better.
Read full review of Infor CloudSuite »
Dietmar Müller
Key Account Manager at a tech services company
Though I have not contacted the technical support team of Infor LN, I rate Infor LN's support team an eight out of...
Read full review of Infor LN »
RohitPothani
Solutions Architect at a outsourcing company
Infor's technical support is reliable. One can rely on the technical support that Infor provides. I rate Infor's...
Read full review of Infor LN »
S Solomon Kumar
Head of Global Sales at a consumer goods company
The customer service and support is good. It's called Extreme Support, and it comes with an add-on for customers to...
Read full review of Infor CloudSuite »
Ansa Leonard
Senior EPM/BI Consultant at a computer software company
Most of the time, the technical support team does not provide us with the correct resolution, and as a result, we are...
Read full review of Infor dEPM »
Dietmar Müller
Key Account Manager at a tech services company
Technical support from Infor is rated an eight out of ten. They have very good support.
Read full review of Infor CloudSuite »
Nakul Oza
Infor M3 Consultant at a tech vendor
I have been able to get the help I needed whenever I have contacted technical support. I would give them a rating of...
Read full review of Infor CloudSuite »
Joshua Rajeeva
Managing Director & CEO at a tech services company
The technical support services are good.
Read full review of Infor CloudSuite »
Kadie Ch
ERP Consultant at a retailer
Infor's support was migrated to India, which has been ongoing for over ten years. I've experienced support both...
Read full review of Infor LX »
Pravinkumar Bhandare
Principal Consultant - Infor M3 at a tech services company
When support is required, from Infor, it is not available at a large scale. Infor provides one portal for support. We...
Read full review of Infor M3 »
Klemen Zupanc
IT System Administrator at a manufacturing company
We are mainly satisfied with the support provided by Infor LN. They respond quickly and are helpful overall.
Read full review of Infor LN »
Eugenio Santos
IT and processes re-engineering manager at a manufacturing company
Technical and product support is mainly provided by personnel in India, USA and Europe, though the main issues...
Read full review of Infor LX »
Rajashekar PK
IT Manager at a tech services company
The solution's technical support is good. I rate the technical support an eight out of ten.
Read full review of Infor M3 »
Anonymous User
‎BI Analyst at a non-tech company
I literally gave up using their support due to their slow response. The business cannot wait weeks to fix an...
Read full review of Infor dEPM »
Anonymous User
Head of Controlling, Planning and DWH at a insurance company
We've dealt with technical support and we are mostly pleased with the level of service on offer. They're pretty...
Read full review of Infor dEPM »
Anonymous User
Consultant at a computer software company
Customer Service: The level of customer services should be 75-80%. Technical Support: Excellent 90%.
Read full review of Infor dEPM »
Stanislav Koutny
Works
My overall experience contacting Infor technical support is good. I would rate their support a seven out of ten.
Read full review of Infor LN »
Anonymous User
Business Intelligence Consultant and Birst Expert at a tech consulting company
Technical support has a quick response time and a high quality of service. I would rate them with a 7/10, as there is...
Read full review of Birst »
Anonymous User
Developer at a educational organization
Infor is not very much into the market as of yet, which means that its products are not yet public and this precludes...
Read full review of Infor LN »
Anonymous User
Director BI Services at a tech services company
Customer Service: The level of customer service is very high. Every customer has it's own CSM (Customer Success...
Read full review of Birst »
Anonymous User
Sr. Tech Specialist/ DBA/BI Developer at a educational organization
I would give technical support a rating of 3/10.
Read full review of Birst »
Anonymous User
Sr. Manager of Enterprise Applications
We found technical support to be very good and responsive. Tier one support has higher technical expertise than with...
Read full review of Birst »
Amr Elguindy
CIO at a tech services company
The support is overall needs improvement.
Read full review of Infor LN »
Anonymous User
Logistic Services Team Leader at a financial services firm
I have no complaints about Infor support.
Read full review of Infor CloudSuite »
Solomon Kumar
Director of Sales and Marketing at a tech services company
Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes...
Read full review of Infor M3 »
Anonymous User
Regional Marketing Communications & Campaigns Manager at a retailer
I didn't have to deal with anyone from Birst directly, as we had someone in-house who was our Birst source of truth...
Read full review of Birst »
Anonymous User
Project Manager at a aerospace/defense firm
We have contacted them. We have a good connection with them. I'd rate them a 10 out of 10.
Read full review of Infor LN »
Nuno França
Executive Director at a tech services company
Technical support is rated a seven out of ten. Here in Portugal, there's no direct support from Infor. For major...
Read full review of Infor CloudSuite »
Anonymous User
Manager Data Services at a logistics company
Customer Service: Customer service is fantastic! We don't use Birst support often but when we do, they have been...
Read full review of Birst »
Anonymous User
Information Systems Manager at a manufacturing company
There is limited support on Baan IV, but for Infor ERP LN there are more options. When it comes to vendor support on...
Read full review of Infor LN »

Review 1 of 30

Anonymous User
Director at a consultancy
Our company manages this solution for the client with a team of two or three people but we can always turn to QPR for...
Read full review of QPR ProcessAnalyzer »
Anonymous User
Solution Architect at a comms service provider
Customer Service: We had great service directly from QPR. Technical Support: Same as customer service.
Read full review of QPR ProcessDesigner »
Anonymous User
Director: Technical Services at a tech consulting company
Customer Service: Excellent. Technical Support: Excellent.
Read full review of QPR Metrics »
Anonymous User
Director at a consultancy
The support is very good. They provide a helpful service.
Read full review of QPR ProcessAnalyzer »
Anonymous User
Co-Managing Partner at a consultancy
Customer Service: High. Technical Support: High.
Read full review of QPR Metrics »

Review 1 of 5

Technical Support

No Data Available

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