Compare Infor vs QPR Software

Infor

Based on 117 reviews.

QPR Software

Based on 7 reviews.

Latest Research

Buyer's Guide

Infor dEPM vs. QPR Metrics

August 2026

QPR Metrics vs. Infor dEPM

Updated: August 2026

Buyer's Guide

Infor dEPM vs. QPR Metrics

August 2026

Infor dEPM vs. QPR Metrics

Updated: August 2026

Sample Customers

Infor dEPM

DAB Group

QPR Metrics

Eneco Group, Aalto University

Popular Solutions

7 reviews

0 reviews

5 reviews

0 reviews

0 reviews

0 reviews

Top Industries

Manufacturing Company

16%

Construction Company

10%

Comms Service Provider

Outsourcing Company

13%

Comms Service Provider

11%

Healthcare Company

10%

Construction Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

HareshSuralia
Senior lead consultant at a tech vendor
Infor LX is primarily used for manufacturing. The use case involved transitioning from a previous Wipro project,...
Read full review of Infor LX »
Anonymous User
M3 Principal Consultant at a computer software company
I work exclusively with governance and Infor ION, along with some add-on products such as FactoryTrack and quotation...
Read full review of Infor ION »
Adeel Ansari
Project Manager, Program at SPTLabtech
I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One...
Read full review of Infor CloudSuite »
Umesh D
Vice President, Delivery at Independent Computer Consulting Group, Incorporated
Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into...
Read full review of Infor M3 »
Anonymous User
Infor Ln Manufacturing Consultant at a tech vendor
I am a user of Infor and occasionally use Salesforce as well. I have been using Infor for close to a decade. I am a...
Read full review of Infor LN »

Review 1 of 5

Anonymous User
Director at a consultancy
We use the software for our managing of IT procedures. We are consultants and manage the product for our clients. I'm...
Read full review of QPR ProcessAnalyzer »
Anonymous User
Co-Managing Partner at a consultancy

Read full review of QPR Metrics »
Anonymous User
Solution Architect at a comms service provider

Read full review of QPR ProcessDesigner »

Review 1 of 3

Customer Service

Dietmar Müller
Key Account Manager at Cronon GmbH
Though I have not contacted the technical support team of Infor LN, I rate Infor LN's support team an eight out of...
Read full review of Infor LN »
Joshua Rajeeva
Managing Director & CEO at Blue Chip Computer
The technical support services are good.
Read full review of Infor CloudSuite »
Carlos Cardona
Operations Manager at Visual K
The support from Infor VISUAL is good. We create the incidents, and they usually answer on the same day.
Read full review of Infor VISUAL »
Eugenio Santos
IT and processes re-engineering manager at DEUTZ AG
Technical and product support is mainly provided by personnel in India, USA and Europe, though the main issues...
Read full review of Infor LX »
Sanjay Patankar
General Manager at Godrej & Boyce Mfg. Co. Ltd.
We have not been satisfied with technical support at all. We deal with them a lot and often call them on a weekly...
Read full review of Infor LN »
Nakul Oza
Infor M3 Consultant at Wipro Limited
I have contacted technical support, and I would give them a rating of eight out of ten.
Read full review of Infor M3 »
AbrahamGeorge
Senior Director of Consulting at Coserve Software Solutions
Yu receive a quick response from support for standard issues. If it's related to customizations, you might need to...
Read full review of Infor LN »
Jarod Dwi
Head of IT Office Head at a manufacturing company
Customer service and support are very good.
Read full review of Infor LN »
S Solomon Kumar
Head of Global Sales at phaxon services pvt ltd
The customer service and support is good. It's called Extreme Support, and it comes with an add-on for customers to...
Read full review of Infor CloudSuite »
Enrique Hernandez
CEO & Founder at Genesys Infosec LLC
I would like to point out something important during the project and active project. It's the support. One of the...
Read full review of Infor LX »
KabilanChakravarthy
HCM Consultant at a healthcare company
The technical support has improved significantly. When I started with the Manila team in the early days, it was...
Read full review of Infor CloudSuite »
Anonymous User
Manager Data Services at a logistics company
Customer Service: Customer service is fantastic! We don't use Birst support often but when we do, they have been...
Read full review of Birst »
Anonymous User
Manager - Presales and Solutions at a tech services company
Birst provides quick and helpful support on raised queries. Overall, the level of technical support is good.
Read full review of Birst »
Anonymous User
Partner/Executive at a consultancy
I don't have any experience with their support.
Read full review of Infor M3 »
Anonymous User
Senior Payroll Officer at a financial services firm
Customer Service: Customer service is at a moderate level. Technical Support: Technical support is excellent.
Read full review of Infor dEPM »
Anonymous User
SunSystems Administrator at a energy/utilities company
Customer Service: We implemented Infor PM Q&A as part of a wider Infor SunSystems implementation and used a...
Read full review of Infor dEPM »
Gene Hammons, MBA
Director at a consultancy
Customer Service: Infor is impossible, but if you have a good reseller partner, they can handle just about any...
Read full review of Infor CloudSuite »
Stanislav Koutny
Works
My overall experience contacting Infor technical support is good. I would rate their support a seven out of ten.
Read full review of Infor LN »
Anonymous User
Director of Enterprise Data Architecture at a tech services company
Technical support is good.
Read full review of Birst »
Solomon Kumar
Director of Sales and Marketing at Informatic Technologies
Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes...
Read full review of Infor M3 »
Anonymous User
Logistic Services Team Leader at a financial services firm
I have no complaints about Infor support.
Read full review of Infor CloudSuite »
Kiran Karkera
Director- ERP Consulting at a tech services company
Support for Core ERP is extremely good. Regarding add-ons, with many different technologies involved, support is not...
Read full review of Infor LN »
Anonymous User
Technical Specialist at a tech services company
The tech support was an OK experience. Birst depends primarily on their forum for their issues to be resolved.
Read full review of Birst »
Anonymous User
Sr. Manager of Enterprise Applications
We found technical support to be very good and responsive. Tier one support has higher technical expertise than with...
Read full review of Birst »
Anonymous User
CIS Consultant at a consultancy
The technical support is average, it could be improved.
Read full review of Infor M3 »
ROHIT POTHANI
Infor LN manufacturing consultant at a tech vendor
I rate the technical support a three and a half out of five. Infor LN has a support portal, so if our customer...
Read full review of Infor LN »
Rajashekar PK
IT Manager at GainInsights Solutions
The solution's technical support is good. I rate the technical support an eight out of ten.
Read full review of Infor M3 »
Amr Elguindy
CIO at AITEK
The support is overall needs improvement.
Read full review of Infor LN »
Anonymous User
Project Manager at a aerospace/defense firm
We have contacted them. We have a good connection with them. I'd rate them a 10 out of 10.
Read full review of Infor LN »
Anonymous User
Sr. Tech Specialist/ DBA/BI Developer at a educational organization
I would give technical support a rating of 3/10.
Read full review of Birst »

Review 1 of 30

Anonymous User
Co-Managing Partner at a consultancy
Customer Service: High. Technical Support: High.
Read full review of QPR Metrics »
Anonymous User
Director at a consultancy
Our company manages this solution for the client with a team of two or three people but we can always turn to QPR for...
Read full review of QPR ProcessAnalyzer »
Anonymous User
Director at a consultancy
The support is very good. They provide a helpful service.
Read full review of QPR ProcessAnalyzer »
Anonymous User
Director: Technical Services at a tech consulting company
Customer Service: Excellent. Technical Support: Excellent.
Read full review of QPR Metrics »
Anonymous User
Solution Architect at a comms service provider
Customer Service: We had great service directly from QPR. Technical Support: Same as customer service.
Read full review of QPR ProcessDesigner »

Review 1 of 5

Technical Support

No Data Available

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